JR
Excellent service
Excellent service. Knowledgeable and helpful sales personnel. Easy from start to finish.
Response from Sunlighten, Inc.Sep 20, 2021
Thank you for your review of Sunlighten, JR!

With our cutting-edge infrared technology, we illuminate the path to a brighter, healthier life. Sunlighten® Saunas stands as the premier destination for personalized infrared light therapy and sauna lifestyle solutions. Since 1999, we've dedicated ourselves to pioneering wellness solutions that empower individuals to enhance their quality of life. With our patented SoloCarbon® technology, we deliver the best quality of infrared energy to rejuvenate the body—proven to be up to 99% effective. Fueled by our passion for making a positive impact, we continuously innovate to advance well-being.Our commitment extends beyond product excellence to building a global community of businesses, consumers, and trusted experts. Together, we support one another on our journey to create a healthier, happier world. As industry leaders, we prioritize safety and efficacy. That's why our saunas are designed and manufactured by Sunlighten, using quality materials to ensure a safe and non-toxic experience. Moreover, our saunas stand out as the only ones on the market equipped with all three infrared wavelengths—providing comprehensive therapeutic benefits.Experience the transformative power of Sunlighten and join us in embracing a lifestyle of wellness and vitality. Together, we're not just changing lives—we're helping you feel better, do you can do more, and live fully.
Sunlighten, Inc. (sunlighten.com) has 3,948 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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3,948 approved reviews, newest moderated first
JR
Excellent service. Knowledgeable and helpful sales personnel. Easy from start to finish.
Response from Sunlighten, Inc.Sep 20, 2021
Thank you for your review of Sunlighten, JR!
customer
Ordering my unit was a breeze and I felt very informed by Brady.
Response from Sunlighten, Inc.Sep 20, 2021
That's great! Thank you for you review of Sunlighten!
Julie
Working with David Mohan has been an excellent experience. I look forward to year of health using the Sunlighten Sauna!
Response from Sunlighten, Inc.Sep 20, 2021
Thank you for your review, Julie! We are so glad you were able to speak to David.
Carmen T.
Victoria contacted me as I was perusing the website, I answered the call which I don't ususally do but Im glad I did. She was knowledgeable about the products and discerned immediately what I needed. We viewed the upgraded website together, she walked me through it educating me all along the way. I highly recommend this company and Victoria's service!
Response from Sunlighten, Inc.Sep 15, 2021
Thank you for your review, Carmen! We are so glad Victoria was able to talk with you and walk you through our website.
Bob H.
Awesome sales and support! I ordered my Sauna a while back and finally got to set it up recently. From the sales support at the beginning through now, Micha Urbanek has been superb in making sure I was aware of my options and received everything needed. I called her for some setup help and was connected to Brendan Warren from customer support, and he also was extremely helpful, patient, and quickly got my system current - functioning as expected. These are world-class customer facing people and dealing with them and Sun Lighten is a fresh and valued experince for me (especially when compared to the services offered by many other companies these days). Thanks!
Response from Sunlighten, Inc.Sep 15, 2021
We are so glad to hear Micah and Brendan were able to help assist with your sauna, Bob! We love having them on our team. Thank you so much for your review of Sunlighten & happy saunaing!
Clara
I spoke to Victoria for over an hour on a Sunday! It was like talking to a trusted friend… she was very knowledgeable, accommodating, and had great follow up after our phone call.
Response from Sunlighten, Inc.Sep 15, 2021
We are so glad you had a great talk with Victoria. Thank you for your review, Clara!
Rose
The customer service has been awesome for this company, hence the 3 stars. The sauna comes highly rated from family members who have purchased one, so I can be assured of the product’s quality. However, be aware of extremely long delivery times. I have been waiting 4 months, now, with no known shipping date. Customer service has been communicative and apologetic; I completely understand that it’s out of their hands. We ordered it for chronic medical conditions and would greatly appreciate the opportunity to it regularly.
Response from Sunlighten, Inc.Sep 15, 2021
Hi Rose, thank you for your review and patience. We are so sorry for the shipping delays we have been experiencing! Feel free to call our Logistics department for updates on your sauna at 877-292-0020 ext 3. Thank you.
customer
Amazing service and so helpful! I can't wait to get my sauna!!
Response from Sunlighten, Inc.Sep 14, 2021
Thank you for your review of Sunlighten! We are so excited for you to get your sauna!