sungoldpower.com Reviews | Read Customer Reviews of sungoldpower.com

sungoldpower.com Reviews | Read Customer Reviews of sungoldpower.com

sungoldpower.com reviews

173 approved reviews, newest moderated first

Michael O.
Nov 10, 2025
Control panel not easy to use
Control panel not easy to use. Customer support not readily available when called. “ leave a message and we’ll call you back”
Response from sungoldpower.comNov 12, 2025
Thank you for your feedback. We apologize if our team was not immediately available when you called. We have experienced a high volume of inquiries recently, which may have caused some delays in answering calls. Regarding the control panel, we appreciate your input and are continuously working to make it more user-friendly. Our support team is committed to assisting you—please feel free to contact us via [email protected], and we will get back to you as soon as possible.
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shovel S.
Nov 9, 2025
Customer service and knowlagble people…
Customer service and knowlagble people are a thing to search for I can Google things for answers. Had a hard time getting straight answers from post sales help. Am looking for solar system to add but unless the correct panel size can be met I will have to go elsewhere.
Response from sungoldpower.comNov 12, 2025
Thank you for sharing your feedback. We apologize if you had difficulty getting clear answers from our post-sales team. Our goal is to provide accurate and timely support, and we appreciate you bringing this to our attention. Regarding your solar system needs, we would be happy to assist in finding the right panel size for your project. Please feel free to reach out to us directly at [email protected] so we can discuss options that meet your requirements
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jose G.
Nov 9, 2025
i love how well made is your products i…
i love how well made is your products i cant wait to get my third order in !! i have order tow products from you and they are working great.. please keep up the good work im looking forward to continue be a customer..thank you
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Robert W.
Nov 7, 2025
Sungoldpower team is on top of things
Sungoldpower team is on top of things. Very knowledgeable & helpful, with a great product. Thank you so much :)
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Richard K.
Nov 7, 2025
Follow up tech support.
Follow up tech support.
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Rob M.
Nov 3, 2025
I had some setup questions and couldn't…
I had some setup questions and couldn't find a part...that was in the package when they pointed me in the right direction. Customer service was very helpful and responsive. They answer the phone when you call, and provide good info. Thanks Sungold Team.
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Tyson L.
Nov 2, 2025
I love the descriptions on the web…
I love the descriptions on the web site. I was happy with the shipping and the equipment is beautiful 🤩. Customer service has been awesome also!! Thank uou
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Kevin D.
Oct 29, 2025
High Quality Panels
As a first-time solar DIY and being super tired of losing power at least 5 times a year I was looking for an affordable system to power our fridge, water pump, and water heater, and Sungoldpower was definitely a help in that process. Reaching out, they were very helpful in recommending the amount of panels needed for such a system, but I took it a step further and bought the 10 500W Mono Black Solar Panels, and they were much more than I would expect. First the delivery was quick and easy the delivery company gets a shout out too for being able to unload the pallet onto gravel, second they appear packaged to survive that truck getting into a major accident with how they are secured and packed, third, they charged my 400AH battery system in a flash, an absolute flash it makes me want a bigger battery system. This is all coming from a DIY watching YouTube, and now my system powers everything I wanted, plus more, all on its own breaker system, no matter how the rest of my area is doing on grid power. I look forward to continuing to expand my system and will definitely be using them for my battery expansion next year!
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