sundaycitizen.coReviews of sundaycitizen.co

Exceptional customer service. Quite polite and I appreciate that

Inital customer service was great. Fast and helpful. Then after there were some concerns with the order, it took longer for them to reply. Rude and unhelpful! Not a great company to deal with. The comforter was very beautiful but was too oversized and trapped the heat so not ideal. Also, the queen fit a California king bed which was weird. Returns aren't free and definitely not hassle free.

Great customer service. They responded within minutes to my inquiry and maintained communication until the issue was resolved. I wasnt able to apply a promocode during checkout and cs was able to get me a refund for the amount difference. Cant wait to try their product!

This company is the worst. I requested a return label for an item purchased over three weeks ago. I was told their website was having problems and they would get back to me. For days, my questions went unanswered and finally after about a month, I received a notification that my label was on the way. Do yourself a favor, stay away from this company. The hassle involved, is not worth a sale price.

Hi Sunday Citizen Support Team, Thank you so much for your message and for taking the time to assist me. I truly appreciate the level of care and attention I’ve received throughout this experience. I just wanted to share that I’ve always heard your customer service is top tier, and I can honestly say that has been absolutely true. You all have exceeded my expectations, and for that, you’ve gained a lifelong customer. Thank you again for everything. I’m looking forward to receiving my order. Warm regards,Andrea M.

Your a1 festure Is terrible I contacted you three times no labeln

Beware! They make it impossible to do a return. I ordered a pillow and was allergic and they keep claiming that their return system is “down”. How confusing!

I still haven’t received my order. I’ve reached out to Sunday Citizen via email numerous times and they haven’t provided a single solution to help me secure my order or provide me a refund.