Sun Coast Sciences is a health and wellness company offering doctor-formulated supplements and skincare focused on anti-aging, beauty, brain, immune, and overall wellness. Founded by Dr. Mark Rosenberg and supported by a team of medical professionals, the brand uses clinically studied ingredients and sells directly to consumers online to deliver premium, science-backed formulas.
Sun Coast Sciences LLC (suncoastsciences.com) has 290 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
Sun Coast Sciences, suncoastsciences.com
Website
suncoastsciences.com
Category
Cosmetics & Makeup
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 94% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This is only the second product that I have ever come on and written a great review about, but it deserves a great review. First day that I rubbed some of the serum on my face and I didn’t even need foundation. It’s hard to describe, but literally it looked like I was wearing foundation and I wasn’t. One day; in one day!
Response from Sun Coast Sciences LLCOct 5, 2026
Wow, thank you for sharing this! We’re thrilled to hear you noticed such a visible difference after just one day. Knowing you loved the results enough to take the time to write a review means so much to us. We truly appreciate your trust in Sun Coast Sciences!
JR
Jo R.
I love this cream it works wonders and…
I love this cream it works wonders and any staff that iv dealt with have been very happy to help and I’m always happy with the outcome
Overall very very happy so far. Jo
Response from Sun Coast Sciences LLCOct 3, 2026
Hi Jo, thank you so much for sharing this! We’re thrilled to hear you’re loving the cream and that our team has always been happy to help. It means a lot to know you’ve been pleased with the support and the results. We truly appreciate you choosing Sun Coast Sciences!
MD
Maryanne DiCampo (Isabel D.
It is great to try something new
It is great to try something new, l have been using total serum and eye serum. Total serum has made a small difference on my facial skin. The eye serum not so much, my eyes have a sensitive to the product so l use it only at night, therefore l don’t notice much difference in my eye bags and puffiness, l keep hoping this will work even though it’s slow. It’s been the past couple of months.
Response from Sun Coast Sciences LLCOct 3, 2026
Thank you for sharing your honest experience with both the Total Package Serum and Complete Eye Serum. We’re glad you’ve noticed a small difference in your facial skin, and we understand how disappointing it can be when the results around your eyes aren’t as noticeable. Since you have sensitive skin around your eyes, we appreciate you adjusting your use accordingly. We’re grateful you’re giving the products time and hope you continue to see improvements as you go. Please reach out directly to our Customer Happiness Team and we would be happy to assist you further.
RI
Rita
Unsatisfactory
I was shipped 9 bottles of shampoo product I did not order. Their customer services is greatly lacking in competency, I had to contact them twice to return. When I inquired about my refund, 2 weeks after they received the product, i was only able to chat with an AI assistant. It did not understand at first that the product had been returned and received. I have the receipt to verify. Now two weeks after doing so , I am still waiting for my refunds. They did state that I would receive an email verifying my refund was processed, which I have not yet received.
Response from Sun Coast Sciences LLCOct 6, 2026
Hi Rita,
We’re truly sorry for the frustrating experience you had. Receiving nine bottles of shampoo that you did not order, then having to contact us more than once to arrange the return, understandably made an already unexpected situation even more stressful. We also understand how frustrating it must have been to follow up about your refund and not receive the clear, timely assistance you were expecting.
We sincerely apologize for the lack of continuity you experienced with our support process, including the difficulty you had communicating with our AI assistant after your return had already been received. You should never have had to explain the situation repeatedly or feel as though you were going in circles just to get an update on your refund. We take responsibility for that experience and appreciate you bringing it to our attention.
We’re glad we were able to connect with you directly through our Loyalty Team and get everything resolved. A full refund was processed on October 3, and we reached out to you personally to confirm that the refund had been completed.
We truly appreciate your patience throughout this process and, most importantly, the opportunity to make things right. Your feedback is valuable to us as we continue working to improve our customer service and make sure customers receive the clear, consistent support they deserve.
Thank you again for giving us the opportunity to resolve this, Rita. We’re sincerely sorry that it took longer and required more effort on your part than it should have.
CU
customer
Skin feels great
Skin feels great. Doesn’t look better yet.
Response from Sun Coast Sciences LLCOct 3, 2026
Thank you for sharing your honest feedback! We’re glad to hear your skin feels great so far. We understand you’re hoping to see visible improvements too, and we appreciate you giving it time and staying consistent with your routine. We hope you continue to see positive changes as you go, and we are here if you need anything along the way!
RZ
Rose Z.
Do not trust this company's Absolute scam ordering process—double charged and spammed!
Do not trust this company's checkout process. It is a total trap. The moment they get your payment information, they force you into watching back-to-back marketing videos. I tried to exit out after 20 minutes because I was exhausted, but they immediately bombarded me with texts and emails claiming my order was "incomplete." I was forced to finish their endless videos just to get my order processed, only to find out they charged me twice for the exact same order! On top of that, their solicitation is out of control. Once they have your number and email, they never stop calling, texting, and emailing you. Avoid Sun Coast Sciences at all costs.
Response from Sun Coast Sciences LLCOct 3, 2026
Hi Rose,
We’re truly sorry to hear about your experience and understand how frustrating it must have been to encounter unexpected charges and receive repeated messages during the ordering process. We take these concerns very seriously and would genuinely appreciate the opportunity to review your account and make this right.
Unfortunately, we’re unable to locate your account from your review alone. If you’re willing to share the email address or phone number used when placing your order through Trustpilot’s private messaging feature, we’ll be able to investigate thoroughly, determine what occurred, and most importantly, work with you directly to make things right. Our support team is dedicated to finding a resolution as quickly as possible.
We take experiences like yours very seriously because our goal is always to provide exceptional products backed by responsive, caring customer service. We hope you’ll give us the opportunity to look into this personally and restore your confidence in us.
Warmly,
Sun Coast Sciences Customer Happiness Team
SG
Stacey G.
New Customer After 3 weeks of using the Derma Bright…
After 3 weeks of using the Derma Bright MD, my skin started to look brighter. I also use the Total Package Serum, twice a day, and have definitely seen an improvement in my skin smoothness. I am an 80 year old woman and I am looking forward to more improvement in the coming months. I am impressed with the products.
Response from Sun Coast Sciences LLCSep 29, 2026
Thank you so much for sharing your experience! We’re thrilled to hear you’re already noticing brighter-looking skin with DermaBright MD and improved smoothness with the Total Package Serum. It’s wonderful to hear you’re impressed with the products, and we’re excited for you to continue your skincare journey with us!
TI
Tina
I have high hopes for this product
Woke this morning to a shipping email! So excited to try the product that everyone keeps raving about! Special "thank you" to the customer service team and their dedication in helping solve a minor mishap!
Response from Sun Coast Sciences LLCSep 29, 2026
Thank you so much for taking the time to share your experience. We’re truly sorry for the frustration and confusion you went through. Receiving an empty box after placing an order is incredibly disappointing, and we completely understand how upsetting it was to then have difficulty getting clear answers about your reshipment.
As soon as we learned that your package had arrived empty due to a system glitch, we took ownership of the mistake and processed a reshipment immediately. Unfortunately, the communication that followed did not go the way it should have. When you reached out to check on your reshipment, our AI assistant, Luma, responded based on the original order status and indicated that your order had already been delivered, which caused additional confusion. Each time you were connected with a live agent, you were reassured that the reshipment had been processed, and we regret that you still had to reach out multiple times for clarity.
We’re especially sorry that it took three separate attempts to get the help and reassurance you needed. We never want any customer to feel stuck, unheard, or like they’re going in circles. While our AI assistant did respond initially, a delay in follow-up caused it to lose context, and the experience didn’t come together the way it should have. That’s on us, and we’re actively working to improve how these systems work together so communication feels seamless and consistent.
We sincerely apologize for the runaround and for the frustration this caused. We truly appreciate your patience and the opportunity to make this right.
