SuncentAutoReviews of suncentauto.com

2.7142 reviews
Auto Parts & Wheels
2000 W. Baseline Road, Rialto, California

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SuncentAuto

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About SuncentAuto

Shop high-quality and discount aftermarket auto parts and LED lighting upgrades at SuncentAuto. Find parts fast & enjoy Free Shipping!

SuncentAuto (suncentauto.com) has 142 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: suncentauto.com
Website: suncentauto.com
Category: Auto Parts & Wheels
Location: Rialto, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SuncentAuto reviews

142 approved reviews, newest moderated first

Bryen S.
Mar 28, 2024
I purchased headlight bulbs for my 2019…
I purchased headlight bulbs for my 2019 Kia Sorento but sadly, the headlights did not fit my car. So, after reaching out to customer service, we were able to find the correct bulbs and they were shipped out in a great timely manner and they work great. Thanks Dina and the SuncentAuto family
Response from SuncentAutoMar 29, 2024
Hello, I'm thrilled to hear that you've finally resolved your issue, and I hope our product provides you with a great user experience. If you encounter any further issues down the road, feel free to reach out to us anytime, and we'll do our utmost to assist you. Wishing you a fantastic day.
CJ J.
Mar 24, 2024
Great customer support.
I purchased new headlight bulbs for a 2015 Cadillac. Sorry to say the bulbs did not fit. Sent a email to customer support and received an immediate reply to confirm year and model. Suncentauto sent the correct bulbs (which work great) within a couple of days! I have nothing but good to say about Suncentauto and their customer support especially Dina.
Response from SuncentAutoMar 25, 2024
Hello, I'm thrilled to hear that you've finally resolved your issue, and I hope our product provides you with a great user experience. If you encounter any further issues down the road, feel free to reach out to us anytime, and we'll do our utmost to assist you. Wishing you a fantastic day.
barry S.
Mar 14, 2024
quick delivery
quick delivery
Response from SuncentAutoMar 15, 2024
Hello, Thank you very much for your support. We are delighted to have been of service to you. If you encounter any issues in the future, please don't hesitate to reach out to our customer service team. Wishing you a pleasant day. Best regards.
Alex B.
Mar 14, 2024
led bulbs for my 1969 El Camino
I ordered led bulbs for my 1969 El Camino they fit and light up very nicely. They have fast delivery and when I had a problem the customer service was 100% no hassle.
Response from SuncentAutoMar 15, 2024
Hello, Thank you very much for your support. We are delighted to have been of service to you. If you encounter any issues in the future, please don't hesitate to reach out to our customer service team. Wishing you a pleasant day. Best regards.
A K.
Mar 12, 2024
I ordered a part from them a couple…
I ordered a part from them a couple weeks ago, turned out to not be the part I needed and they pretended to care and e-mailed me like I was gonna get my refund & then just stopped responding. I’ve reached out, called, emailed and still nothing. Very disappointed and upset.
Response from SuncentAutoMar 13, 2024
Hello, I'm sorry for any inconvenience caused. Could you please provide me with your order number? I'll look into it for you. Normally, this kind of situation shouldn't happen. Our customer service team clears emails every day. Please rest assured, we will assist you in resolving your issue. Looking forward to your update. Best regards,
Gideon T.
Mar 2, 2024
Let’s start with customer service
Let’s start with customer service. I called all day. Nobody answered. I left a message. Nobody got back to me. Then let’s move over to shipping time. I ordered the product Wednesday morning it didn’t get to me until Thursday night the next week. Now let’s talk about the product itself. These are cheap items from China. It didn’t work. I got the exact part that was listed for my car. It didn’t work. Now let’s move onto returns redefined print they guarantee returns, but there are a lot of conditions for a return. Once again, I called customer service to return the item. They said they would send me a link in the email to return they never did. Stay far away from this website and this company.
Response from SuncentAutoMar 4, 2024
Hello, First of all, I sincerely apologize for any inconvenience caused. Secondly, could you please provide me with your order number? I will look into it and help you resolve the issue. By the way, we ensure that all emails are promptly addressed each day. If you haven't received a response from us, please check your spam folder to see if our email ended up there. Rest assured, we are committed to resolving your issue promptly. Best regards,
Cody L.
Feb 27, 2024
Horrible customer service
Ordered a part almost week and half ago, received email stating it’s shipped, click on tracking info and it tells me no tracking available. Called them multiple times during the day, left numerous messages, emailed them and got no response from anyone in any form of contact. Facebook messanger doesn’t answer either. Will do calling my credit card company for a dispute tomorrow
Response from SuncentAutoFeb 27, 2024
Hello, First of all, I sincerely apologize for any inconvenience caused. Secondly, could you please provide me with your order number? I will look into it and help you resolve the issue. By the way, we ensure that all emails are promptly addressed each day. If you haven't received a response from us, please check your spam folder to see if our email ended up there. Rest assured, we are committed to resolving your issue promptly. Best regards,
R. R.
Feb 22, 2024
Review on SUNCENT regarding false…
Review on SUNCENT regarding false return policy. Ordered a kit for my 6.7 Cummins diesel. It didn’t fit my truck based on what parts I’ve observed. They so far haven’t honored the return policy. I’m going to file a charge back soon with my credit card company. I would steer clear of working with them and find someone else who values customer service. To be clear they said they would honor the return and send an email as well as have manager called me. Not one email. Not one call or message. I’ve called several times. Very difficult to get ahold of anyone. No emails from them in the SPAM box. I’ll be sure to share with my online community (forums, Facebook, Reddit, Discord, etc) to steer clear of them if it’s not further resolved.
Response from SuncentAutoFeb 22, 2024
Hello, First of all, I sincerely apologize for any inconvenience caused. Secondly, could you please provide me with your order number? I will look into it and help you resolve the issue. By the way, we ensure that all emails are promptly addressed each day. If you haven't received a response from us, please check your spam folder to see if our email ended up there. Rest assured, we are committed to resolving your issue promptly. Best regards,

SuncentAutoReviews of suncentauto.com

About SuncentAuto

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