Sunber HairReviews of sunberhair.com

Response from Sunber HairMay 13, 2025

Hi, Danielle, we are so sorry for the late reply because of time difference and weekend. The order you paid with on May 11th was closed that day since it did not pass the security audit. And the full refund’s finished now. To protect your legitimate rights and interests, each order will verify the security of the transaction before shipping, to avoid credit card theft. Our specialized customer service will offer you the update about the refund soon. If you need anything else, pls contact us freely. Sunber warmest wishes you good luck, good health, and good cheer.

Response from Sunber HairMay 10, 2025

Hi, Harriett, we are so sorry for the late reply because of time difference and massive messages, but please trust that we never meant to ignore your messages. We checked the email you sent before, we replied to you within 24hours. And we indeed thanks for your liking about our brand in the first place. And we do feel sorry for the inconvenience. And great news that the wig you ordered has been delivered. Hope you will like our hair. By the way, if you need anything else, pls contact us freely, our specialized customer service will be here all the time. Sunber warmest wishes you good luck, good health, and good cheer.

Response from Sunber HairMay 6, 2025

Hi, Tip, we are so sorry to hear that, but please don’t worry about that our hair is 100% human hair. We can promise what we sent to our customer all have great quality. And we indeed thanks for your liking about our brand in the first place. And we do feel sorry that the hair you received didn’t meet your expectation, which we didn’t expect. Please trust that we didn’t mean to upset you in such way. And we do have great returning policy. If you don’t like the hair, returning for refund is totally accepted. Please take our sincerest apology for that we can’t find your order by your name “Tip” only. If possible, could you pls leave us your correct full name or email address here? Our specialized customer service will contact you to fix the problem asap. If you need anything else, pls contact us freely. Sunber warmest wishes you good luck, good health, and good cheer.