Sunber HairReviews of sunberhair.com

They went above and beyond for me because I exchanged an order at the last minute. And ended up purchasing 2 wigs.

This wig is absolutely amazing. I love it. Sunber, thanks for always keeping me looking flawless!

The hair is very beautiful the layers were perfect and the lace came pre bleach and pre plucked and Pre-cut which makes it easy for me to put on and go.

I ordered the wrong wig and once I realized my error I contacted customer support. I’m very thankful that my order was refunded. I’m very pleased that it wasn’t a hassle to receive the refund.

The customer service person I was working with kept me informed of every detail of the process

I had a question regarding when I would receive my delivery, because I didn't have a tracking number. My inquiry was addressed in a timely manner with the information I needed.

The wig I originally ordered was unavailable for express shipping which I also paid for. I was asked if there was another wig I’d like and after sending several different wigs, none of those would be available as well. I had to settle for a wig that was a completely differently color than the one I initially wanted. Poor management as far as what products are actually available and what is not available.

My experience with Sunber has been amazing, I placed an order with them for a fabulous 26 inch wig and I didn’t receive it(due to a postal error) they didn’t hesitate, first point me in the direction to file a claim and then they sent me another wig!