Summit Racing EquipmentReviews of summitracing.com

Okay, my experience was great! Haven't ordered anything from them since about the time of my Jeep build back in 2005, but as a woman, I have little patience especially when my radiator goes and I want to be driving my rig. Cross referenced my parts on Mopar sites to make sure I was looking at the right parts. Found Summit to be cheaper with faster shipping. They didn't have my radiator in stock, but I ended up getting everything I wanted to replace since the radiator was gonna be out, and it was trail worthy again within a week. Will use them again (over Quadratec) simply because they seem to carry a more comprehensive range of Mopar parts for my Wrangler.

Después de realizar el pedido y seleccionar el método de envío, no se especifica que SUMMIT RACING NO se hace cargo de los impuestos y aranceles que pueda generar al llegar al país de destino, en mi caso a supuesto casi 100,00€ más..al llegar a España. No volveré a comprar nunca mas en su pagina...

I bought thousands of dollars of parts for a project. Because of the size of the order I called it in to one of their specialists. They sent me one wrong part which caused many troubles for me including purchasing three different brackets to accommodate what finally was properly diagnosed as Summits mistake. I called and they admitted the blame, said that they would exchange at no charge, if I pay to ship it back to them...then, once they received it, told me I would need to pay. I found both the method as well as the speed of their customer service was extremely poor. I would never purchase from them again and would actually recommend against doing business with them. All this over a $200 pump and after spending thousands on that one order. Horrible.

I've just received my second big order from Summit for my 78 Trans Am. One of the brake calipers I ordered as part of a rear disc conversion kit, and the brake pads, were missing from the box - looked like it happened in transit. Summit had a new one on order for me less than 8 hours later. I was very impressed and will order from them again.

I ordered four shock absorbers,they did not fit properly. The repair shop had to modify them to fit, They charged extra and customer service could do nothing for me because I modified them. The money I saved on the part was eaten up by the extra charges from the shop

In November of 2018 I ordered a rear bumper for my 1963 Galaxie 500. Arrival was stated to occur in early February 2019. Not a big deal I was gathering parts for the lengthy restoration. Mid-February I contacted them and they responded with a don't care attitude and not the least bit apologetic. The next estimate was Mid-March and then I followed up in March to discover Mid-April was the new expected arrival. It did finally arrive in late April 2019. Their website should provide tracking information for orders when they're delayed or back ordered. The customer should not have to pursue their sales department for their order's status. I suspect they don't have brainiacs managing this large company and instead have car guys that are good at cars, but not at running a company that should be geared around the customer. Sadly, I've gone back to Summit Racing and bought items I can't find elsewhere or couldn't find a better price. My warning is if it isn't in stock when you order it, beware of the frustration and delays you could likely face. I'd love it if some other racing parts company could seriously challenge their customer base -- a win-win for the customer and competing company.

One of the worst on-line retailers I've ever dealt with. Ordered a product which appeared to be in stock and ready to ship. Not only did they not have the item but neither did their distributor. They would not allow me to cancel the order as they said they'd have to confirm the distributor didn't ship it. Didn't hear back from them so I called to see what's going on. They said they'd contact the distributor and call me back. About an hour later I get an email saying the item had shipped and a UPS tracking # was given. This tracking # was not my order and going to someone else in Michigan. Called them back and explained to CS again...I asked them to put me on hold and call the distributor and they would not do it. I did a little detective work and figured out the distributor was Helmet House...based out of CA with warehouse in South Haven, MS. I called the CA office and they assured me the item I ordered was still on back order and they'd been without stock for quite a while. They confirmed there was no chance my item shipped yesterday. Now back on death-hold with this worthless CS department. NEVER AGAIN!!!!...So after holding for 40 minutes the CS agent still refused to cancel the order and tried to put me off again. After arguing with him he agreed to call the distributor while I was on hold, 15 minutes later he comes back and tells me I was correct. They do not have stock and my order did not ship out. I asked him to put me on hold while he cancelled the order. He gave me the runaround about how he couldn't do it but assured me he make it happen. Still not done and the business day is over. Glad I used Paypal to pay these clowns, just got done filing a claim.

you will never get your parts or tires or attention so may as well cancell your order and get money back staff is rude, nobody knows what is going on and if you are lucky after 4 days of calling to get someone on the phone to tell you they don't know what is going on bad business!!!