Summit Racing EquipmentReviews of summitracing.com

I ordered 4"x45" muffler delete exhaust pipes,and received 4"x30" under the part number that was listed. OK their is a problem. I call Summitt to get this corrected. The gentleman on the phone said he would check it out. He said he would correct the problem and ordered me another set, and a return label to return the problem set of pipes. It was an issue for me to load up and head to "ups" but OK. I got to"ups" and they would not accept the boxes because they needed to be banded as well as taped. I do not have banding equipment. Also"ups" was going to charge me 2.50 to print a label from my phone plus a 2$ handling fee. Frustrated I returned home with my boxes. I called Summit customer service and he couldn't help me. He past me off to a second level manager? No help from him at all. He just made excuses trying to lay blame on me, i hung up on him The second set of pipes arrived to be the same size. (Incorrect) again. I couldn't believe this. And the info on the web site is still incorrect. Needless to say I will Not!! Use Summitt racing for any needs in the future and had placed my order with there competitor. I understand the large amount of bad and negative reviews for Summitt Racing!!

After I placed my order and received a shipping notice I discovered that the shipping address was an old address. I contacted customer service to see if the address could be updated while the item was in transit. Customer service rep said he would try but it probably couldn't be changed. So, I made arrangements at old address to hold the item when it was delivered. The next thing I know is I get a tracking update that the item was being returned to the original shipper (Summit Racing). At no point did I request the item be returned I only requested an address change if possible. So, the item was returned to Summit and after the "normal" waiting period for a refund I only get a partial refund. The difference of $27.06 from original purchase price and what was refunded. A customer service rep informed that Summit was not responsible for return shipping cost because Summit was not at fault for the item being returned. After explaining to rep about why the item was returned they said they would refund me $25. Unfortunately this was not the total difference of the original refund and the original purchase price. So, Summit is so petty they couldn't refund the additional $2.06. When I informed the customer service rep of this difference and that Summit had lost a customer I received NO REPLY! Shop somewhere else for your automotive parts needs! Summit Racing is Petty! Update as of 10.24.23: Summit has refunded the entire amount I was charged at the time of the purchase. I will still not shop at Summit Racing anymore and would still tell anyone to look elsewhere for your automotive needs. This debacle is not worth it!

They should stop selling "special order" items (ie) drop shipping. Im done buying crap from ecommerce stores that dont physically have inventory INSTOCK, summit racing has had my money for a month for a item they claimed would be shipped 9/18 they lied and now its supposedly 9/20 it will ship, well thats today and still nothing so far. Dont suggest an item will ship by a specific date if its BACK ORDERED and you have no clue, "special order" my ass. Con artist! I leave my review here due to the fact summit racing wont post my review on their site hmm i wonder why... ---------------------- Update: having to do a chargeback because theses scumbags wont refund my money even after being told its canceled and waiting 2 weeks for this refund to hit my card. DO NOT DO BUSINESS WITH THESE SCAMMERS, YOUVE BEEN WARNED!

Purchased a Summit Racing billit HEI distributor. It lasted 3 days! My wife is a surgical nurse at the local county hospital and after a 12-hour shift, and in 117° heat index day she was left stranded on the side of the road for 2 hours waiting for me to get to her. Once I figured out what was going on I had to go to AutoZone and buy a Duralast Gold distributor to replace the summit brand that had completely failed! I bought Summit brand thinking it was quality, hoping that it would keep my wife and her car running, we were totally let down!

Bit of a mixed bag with Summit, they do try and help and my contact with customer service has been good, even if they don't initially understand my request. I get the feeling there isnt too much technical knowledge there. But they try their best. I've had the wrong parts even though the part number is confirmed for the car. I really don't understand why I have to 'call' to place some orders especially as I'm paying 100%, its not as if I don't pay until shipped. Also they wouldnt tell me the shipping cost until they recieved the goods into the warehouse, which is utter madness when your half way around the world. I need to know. Reading the reviews its a shame, I'm really sure Summit could be head and shoulders above the rest with just a little work.

I purchased a set of pistons on June 27, 2023, from Summit through their customer service, the order was taken politely and efficiently processed, with the correct / required piston specs included in my invoice. I promptly received my very own box of the wrong bore diameter pistons this morning. This will cause the machine shop to push my work back and further delay finishing my work. Attention to detail is essential in any competent engine work, yet sadly lacking by most vendors.

Placed an order for $130, but their website wouldn't allow me to add a company name to the delivery address. No problem, dropped them an email explaining, but was told they can't update PayPal orders. I further explained I'm not after the delivery address changing, just the company name adding as there are multiple businesses at the delivery address - and their website wouldn't let me add a company name. Their reply, the same as the first time - they will not even write the company name on the parcel before it's dispatched. They're not capable of something as simple as adding a company name to an existing delivery address (not a change of address, just adding a name!). Now waiting for my refund, I'll go to someone that can actually help customers

They buy all their competition and then overcharge the hell out of their parts. Absolutely horrible company, I never used Summit because of how outrageous the prices are, now learning why I hope everyone avoids them like the cancer they are. Summit I hope you go bankrupt you thieves.