Summit Racing EquipmentReviews of summitracing.com

I have made a return in the month of june 2023 with fedex and I have numerously called and asked what happened to my parcel as summit hasnt received my return to this month feb 2024 they are still telling me its because their in the middle of relocating do yourself a favour and send your returns direct to summit.

Their Beat A Price Guarantee is a lie. They do anything to get out of it. I have spent thousands here over the years for them to not match, or beat by a penny, an identical item from a competitor by $25. SAME ITEM WITH SAME UPC CODE. Wow....please go support a small business

DO NOT BUY ANYTHING NOT IN STOCK!!!!!!! I purchased parts on Nov 13th after immediately taking the money from my account and two months waiting on the parts. I finally get told they have no expected ship date and refunded me only a portion of the money saying the remainder would be refunded in 3-5 business days. It did not take them 3-5 days to take the money from my account.

The customer service manager contacted me and resolved the issues. Good outcome

The worst customer service I have ever received in my life. It was my first time buying from Summit racing and I would never buy from them again my order was supposed to be shipped 4 weeks ago and it kept delaying and then it was finally shipped. 2 days later, the shipment was canceled, and now it says it will be shipped in two weeks because the item is out of stock. I highly recommend not to buy from this shady website.

I ordered a 20-gallon air tank from Summit's ebay store. Part Number 9277. It was listed at an excellent price of $164 with free shipping (normally $200-$220). When it arrived at our plant it was a 3-gallon tank Part Number 9227. Since the part numbers were so close I assumed it was a mistake so I sent them this message instead of filing for a return through ebay. I didn't want to "tell on them" "Hello, there was a small mix-up with my order. I purchased a 9277 20 Gallon Tank with a 12" Diameter and 44" length. The part I received was a 9227 3-gallon (easy mix-up) that has a 6" diameter and is 19" in length. I really need the 20-gallon for my application but I would also be willing to purchase this 9227 from you at a discount (if you do not want to go through the hassle and expense of having it shipped it back to you) since I can see us having other uses for it" I received a response the next day. Here it is. "Hello tntconvertingbrian, I do apologize for the mix up! Due to the order being an eBay purchase, exchanges and replacements cannot be processed due to policy. But, what I can do instead is refund the difference between the FIP-9227 and FIP-9277 which would be: $62.40 and you can keep the part with no hassle of return. You can then repurchase the part needed and keep the original part in your possession! Please let us know if this sounds reasonable! Thank you, Shawny Summit Racing Equipment" What she forgot to mention here is that the price of the 20-gallon tank had risen to $223 from $164!!! looks like they had listed it with the incorrect price when I bought it and instead of just honoring the advertised price or reaching out and explaining the situation they just pulled this crap. That, or a bunch of silly coincidental crap happened that makes it look like that. The only thing that gave me pause was the part number similarities. Remember in the message from Shawny above that says refunds and returns from ebay purchases are not part of Summit's policy? BS. Well, ebay disagrees. Here is my next message. "So I have to buy a tank I don't need that you sent by mistake at full price? Plus the price of the 20-gallon tank has risen from $164 to $223?! That is absolutely unacceptable and ridiculous. I am returning the tank through eBay's return policy. Absolute garbage customer service." So I filed the return, packaged the part, and sent it out. Got a message less than an hour later from Shawny. "I do apologize this was not a sufficient option to you. We have accepted and processed the eBay return request. Once we receive and check in the part, we will get the full refund to your original payment method. If you have any questions on the process, please don't hesitate to contact us. Thank you, Shawny Summit Racing Equipment" Hmm, I hear a different tune. Maybe I am being hard on Shawny here and Summit just has some INCREDIBLY unethical return/refund procedures or someone just didn't want to do right by me. People, when you or your company makes a legitimate mistake, just own it and make things right by them. Especially if the customer attempted to be gracious and understanding at first. Summit sucks I guess

I would normally leave a review under the product but this applies to both the manufacturer (TCI) and point of sale (Summit Racing Equip). I purchased a TCI Street Fighter trans for my 1967 Olds 442 that had the Mondello W31 ram air cam installed with operating range of 1400-5500 rpm. After getting both TCI and Summits recommendations for the torque converter, I ordered a TCI #240900. Well here I am almost four years later and about 500 miles on this set up. I have determined that the torque converter is either messed up or was incorrectly spected to me for the application. Bottom end was just plain terrible. Would seldom ever break the tires loose. I have spent thousands of dollars and several hours trying to get this resolved. As a last resort I changed the torque converter to a stock converter unit. Finally my car came alive with long burn outs and hard shifting into 2nd and drive. Summit and TCI have wasted so much of my time and money just because I believed in their recommendations.

We continuously recieved wrong parts sent over 500.00 worth of parts back using their labels for returns have tracking numbers sent in oct before 30days to return items was up in oct now dec still no credit to his bank account