Summit Racing EquipmentReviews of summitracing.com

Ordered a mechman 320 alt through this website to New Zealand Came in 1 week before it was supposed to no issues at all great!

Outstanding. This site had a bunch of options to choose from. One of the only places I could find the Fuel Wheels center hubs. Price was reasonable and shipping was fast and well packaged. There was a slight manufacturers defect in one of the hubs, and Summit answered my email in record time and backed their manufacturer's (Fuel's) part. They sent me emails and updates on the replacement got me the part faster than I expected. Their support seems to be unmatched in my experience in the auto and aftermarket parts world; and they have a ton of options on their site. Great website, great parts options, great pricing, phenomenal service. Definitely exceeded my expectations.

I accidentally ordered the wrong size shocks for my truck. I go to return them and I see an email refunding me half the price I payed for those shocks, I was charged $365 including the shipping and handle and Tax and I only got back $260. I called and a lady told me that “It depends if the reason you are returning it, if you just want to return it because you don’t want it it’s your fault. If the item was broken or anything we would refund the money but in your situation we can’t”. I didn’t read anything in the terms forms that say anything like that, I am so disappointed in Summit Racing Equipment and I will not be shopping here again due to the terrible terms that they don’t provide and are putting into place.

I have had been waiting for a crossmember sit went back to summit while I’m waiting for it customer service couldn’t care less I’ve order 100s of parts in the past service is gone now

I ordered a carburettor from Summit. It was 'signed for' on delivery, when the house was completely empty, none of the neighbours have the name that signed for the parcel, and none of the neighbours have the parcel. Summit made me wait 30 days for a shipping claims response and have now told me that I cannot be refunded as it was signed for. Again, the house was EMPTY and I did not sign for it. So now I am out £400 and need to rebuy the part.

They are a well established and well known legitimate company. I just recieved their catalog in the mail and was suprised to see it had about as many pages as a comic book. . It appears they have branched out into all sorts of different categories with just a little bit of each in their catalog. I think they should stick to what people know them for amd expect from them not camping and bicycle racks. I know what they are trying to do and they have alot more experience than I do in that business BUT I am the all important customer and my word is the final word and way it is. Its better to specialize in automotive performance parts if thats what your company is. Having all kinds of random products but not specializing in anything wont bode well for them.

I spoke to Jayden (Jaidon?) from customer service today. Super nice and super helpful. Great experience

Ordered headers and side pipes that were recommended according to there site . One header was bent and made me deal with dougs headers to complain. Side pipes not even close to fitting . I have to pay for shipping to return and customer service was useless and dont do anything to help they are rude and give you answers that are read of the computer. DONT ORDER FROM THESE GUYS .