I put this product on my vehicle against what i wanted the mechanic talked me into this and said it was a great product so i bought the whole system in 2020. We finished the restore in august of 2021 with the fuel system giving us problems from the get go. had to put off working on vehicle until june of 2022, this is when i called customer support and i was told to move the ecm to a different location under the hood which we did and this did not cure the problem the mechanic said he would look into this further and call support himself this is now jan 2023 and finally was told to call summit and tell them its the ecm. So when i contacted summit all i was told was sorry no warranty i have not driven this car 70 miles and when i did it was nothing but a disaster, all they said is maybe we can get you a discount on a new one does anybody think i would spend money even if its discounted on a new one that has been nothing but trouble. I have notified my mechanic and said i will purchase a carburator and be done im out over 1500.00 that is nothing but trash. Thanks for no help.
DK
David K.
Summit Racing thank you for years of positive results
I have ordered from summit racing for many years. Always fast parts arrival and have had a damaged part from Shipping, they had a new one delivered asap. I wish all companies were as honest and fast as summit. Thank you summit racing for all the years of great results everytime.
Thanks David Kirk
PB
Pete B.
Great international customer service!
I made a large purchase on July 5, 2022 and everything came packed nicely in a large box on time. I recently opened it and found damaged headgaskets. I called Summit and Nash answered and is sending a new gasket replacement set. That's what I would call exceptional customer service! Thank you Summit and Nash!
MA
markus
they answer the phone and always take…
they answer the phone and always take care of me. I have no problems with summit, I've been buying parts for a long time.
JU
John U.
after 11 months I received a damaged part
I received a damaged part after waiting 11 months for it!!!!!
Original Order Date: November 27, 2021
Order Number: #4259448
Re-order Date: April 12, 2022
Order Number: #6771368
on November 27th of 2021 I placed an order online for almost $1000.00 worth of parts that I paid for when I completed the order, which included a bunch of sheet metal parts for a 1964 Chevelle Malibu SS... included in this order was both rear quarter panels (GMK-4030-600-64L and GMK-4030-600-64R)... the driver's side arrived at the Summit Racing store located in Tallmadge Ohio around April 20th (2022), I received a card in the mail telling me I had until a certain date to come pick up the part... 2 days prior to the deadline on the card I was getting ready to go to SR to pick up the driver side rear quarter panel, but prior to leaving my house I checked online under my order status, and both rear panels had been canceled off of my order without anyone ever contacting me prior to doing this cancelation... I raced to the Tallmadge Retail Store in hopes that no one had managed to place an order on MY rear quarter panel, and luckily it was still there, and I paid for it, and at the same time I had them re-order the passenger side rear quarter panel that they had canceled off my first order from November of 2021... we'll, on 10/13/2022 I was extremely excited to finally receive another card in the mail telling me that the passenger side panel had finally arrived (11 months after I originally placed an order for it!!!) today I drove to the Tallmadge Retail Store to pick up my order, there was a Halloween event going on, so I went in and paid, then my son and I went outside to walk around and check out the cars in the parking lot... when we had finished our rounds I went back in to get my order, the box was sitting in the corner to the left of the pick-up counter, I gave my invoice to someone behind the counter and walked over to the box, he followed, I commented that the box had obviously been opened, and asked if they had checked the part to see if there was any damage, he said yes, and that it was good to go... so I said I'll trust you, let's just get it loaded up... when I got home and brought the box inside, I opened the box to check the part for any damage, and by the time I had finished looking at it, I would have to say that I was completely pissed off, not only because the pick-up clerk clearly lied to me, but because I had waited 11 months for this part and the condition it arrived to me in, was totally unacceptable, and if I didn't know any better, I would almost believe that they re-boxed the part, because the damage to the part does not fit the condition of the box it was given to me in!!! the following pictures show the damage in several places on the part, most of which I could probably repair myself, but the large dent and crease in the side of the quarter panel just behind the door opening might be a little out of my range of expertise in this situation... great job Summit Racing, thanks for screwing me over again!!!
just an FYI, new body replacement panels shouldn't arrive to the customer this beat up... especially after taking 11 months to get it to me!!!!!
complaint case filed with the BBB of Akron; case number 18233035
RM
Robert M.
Exactly as ordered, on time, perfect condition.
I ordered side steps for my 2022 Silverado Crew Cab.
Summit was hands down the cheapest. The part was shipped direct from the manufacturer - LUND.
Will buy again in the future.
AB
Abe
Ordered parts
Ordered parts, got defective parts. They sent me a gift card for my troubles of installing the part twice. Poor customer service and quality on par with the local junkyard. Do yourself a favor and order parts through another distributor.
DY
DARYL Y.
Stealing from americans hard working americans…
I purchased and 8 dollar part a smatt distributor spring it was 8 dollars by the time I checked out it was up to 33 dollars they scarge 22 dollars for shipping and handling of a part that weighs 8 ounces and then they had nerve to say if I placed an order above 90 dollars it would ship free what a crooked company takeing advantage of the crisis were in