Mike G.
Placed a good size order 2k dollars in…
Placed a good size order 2k dollars in August and still no delivery, all I get is emails that the parts are not available until a certain date which keeps moving ,disgrace will never use again
Summit Racing Equipment is listed under Auto Parts & Wheels in Tallmadge, Ohio.
Summit Racing Equipment (summitracing.com) has 198 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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198 approved reviews, newest moderated first
Mike G.
Placed a good size order 2k dollars in August and still no delivery, all I get is emails that the parts are not available until a certain date which keeps moving ,disgrace will never use again
HSC
Very pleased with Summit Racing! Last week, I needed to buy a car battery charger maintenance item (NOCO genius10). Based on another pricing site's information, I'd just missed Amazon's Black Friday sale price on this item, but Summit still offered that great price and I bought it. Due to no fault of Summit, the shipper actually delivered it to a neighbor's home - initially I thought the product was lost, then I found the box outside the neighbor's home and though it was quite a hassle, all was good. For the hassle, Summit gave me a $25 gift card. Using that card, I found today that HD had a ratcheting screwdriver I need and would have delivered it for free. Summit offered the same price, but shipping is expensive - but they were willing to match HD with their price beat guarantee. Even more than that, I got to speak with a live person, a nice gentleman Summit call representative, to place the order and get the price match. I honestly had never heard of Summit Racing until last week's pricing research (I'd heard of Summit Point raceway in WV but don't think they're associated), but I have been overwhelmingly impressed by them and would not hesitate to recommend them.
Chad K.
SCAM! 6 MONTHS WAITING, NO PART, NO REFUND, NO SERVICE
Anthony
Living in New Zealand it is always a concern purchasing items from over seas as its a long way away and returning items can be a long drawn out hassle. Summit racing got my Alternator to me quick smart and of coarse having it delivered to our family business in New Zealand helps. I read reviews were Summit customers lost their items when sent to a private address. Online the item was listed as fitting my 1960 Buick Electra 225. I knew being a right hand drive would pose problems with the battery and Generator light terminal wires being the wrong way around. But that was the least of my problems. I required the Alternator dequised as a Generator which Summit racing supply. But it needed to fit. The measurements appeared to be correct online. But it was to long and too wide to fit in the orginal mounting brackets for the orginal Generator cavity and it did not work as it rubbed on the bracket. Nothing lined up also the Electra 225 have a twin a double pully on the Generator/ Alternator shaft as it has two belts. If I lived in the US I would of returned it. Fortunately a local engineer was able to make modifications to make it fit as per the photo in the engine bay. The Alternator is charging well and I am totally stoked. I actually purchased an after market Generator FVP 9005 from Rock Autos to replace my orginal Generator that had lasted over 60 years. That FVP Generator lasted only 7 months. I'm very confident the Powermaster 82051 will last me many more years. I purchased my B60 in 1980 when I was 18 years old and I have no intention of selling it so I will be surprised if the Alternator does not see me out. Thanks Summit for supplying me a good quality Alternator. If I had of only known they also do the shorter Generator case part PWM 82111 it would of gone straight in I am sure?
DonMac
Customer Service will not work with you. They put out a promotion to get their Summit Speed Card but the promotion is only for about a week. And by the time you get the card there is no promotion. Credit Card Co says to call them to use card but Summit says they don't do that. I would suggest shopping elsewhere that will work with you and give you discounts. This is not my first time buying car parts I restore cars.
Eric P.
After using summit racing for 3 decades, it only took one bad customer service rep to drive me away. I ordered comp lifters for my olds BB with time to get them for my weekend project starting on a Friday night. They showed up Thursday as expected for time. Unfortunately the lifter box was not secured in the shipping box and all my lifters were rolling around like marbles banging into each other. My wife had received the item from the delivery and thought the same, like large ball bearings… I contacted customer service and asked if they could send me a new set overnight so I could complete my project, adding that I wanted them to charge my card for the next set but put it as a core charge until the current set was received after I shipped them back. Thus double charging me until they had the original open box set back. NOPE…NO way!!! I did regular shipping on the first set so they would only ship me the new ones after they received the old ones back. Did not get the project done because of this and lost one of the last weeks to drive the car for the year. I ordered from Jegs to get them faster and had them just credit my account at Summit as this was the worst service I have had from a company I have purchased from for 30 years. I asked the rep to talk to a supervisor and have one contact me but the rep went quiet on the texts after that…. I did get my refund but lost a fantastic fall cruise. Eric P, Minnesota
Rob J.
I bought a chrome rocker cover for my engine. I get it and it does not even come close to fitting! I go back and look at the listing and yes it says it fits my engine so it is not my screw-up. {I do do that sometimes} So I read the reviews. Reviews going back 9 years say it does NOT fit the engine listed. So I called support and Summit said, that is between you and the maker. We don't say what it will and will not fit. Wow! But *your* reviews have known for 9 years it was the wrong part so at a minimum -- STOP SELLING IT!
KJ
This company is awful would not recommend to anyone . Jim in customer service is horrible worst experience I’ve ever had with a company.