SummersaltReviews of summersalt.com

I was sent the wrong size (14) not 14 long torso. Customer service insisted they were just mislabeled "14" and really are long torso. I can tell by the fit they are not long torso. I have many other 14LT suits from this company and can tell the difference. I can't return one of the suits because I already wore it not realizing it was not 14LT. These suits are not cheap. Thoroughly disappointed. I'll have to find another company that makes long torso suits as I will no longer support Summersalt. There is also nobody you can talk to on the phone at their company for customer service.

This is one of the WORST companies I have ever had to deal with. I placed my order almost a month ago and the item hasn't even left the US or been passed to the 'last' mile carrier. There is no phone number, only an email, which gets no attention unless you post something on social media. At this point I just want a refund because I can only imagine the hassle I'm going to have if I need to return or exchange something. Be prepared to get the run around, lack of response to inquires, no useful solutions, and a just 'wait & see' attitude to your order delays. I should have read the Google reviews first. And considering the cost, you'd think the service would be decent. Never again.

I waited a long time for my swimsuit. I didn't say anything even though I was charged by Affirm. I thought it was being shipped from Europe. Finally received was not happy with quality looked worn pulls up left side of cup poorly made. Bad customer service beware

More than a month since I placed my order and still no swimsuit. I did reach out to them, and they apologized for the delay and offered me $20 off my next $125 purchase. That is so much nerve. Also, their tracking system is terrible and really doesn't tell you anything. I will NEVER order from them again even if the suit ends up being the best thing since sliced bread.

I have not even received my swimsuits yet so this is only a review of their shipping and customer service. The swimsuits didn’t ship for a full month after I ordered them. Also, once they shipped they have been sitting at the UPS office or something for a few days. When I wrote to customer service, they apologized and offered me 20% off my next order. I’m never ordering from here again, so why would I use that? This has been a very frustrating experience.

Took two weeks to even dispatch the swimsuit. I am not happy with the quality of the product, it’s see-through, does not have any tummy control and squashes your chest instead… and now I find out they charge $35 to return it!! Outrageous!!

They charge 14 dollars shipping and an 8 dollar handling fee to return an item. The swimsuit itself is highly overrated. No shelf bra or any support.

Ordered 2 swimsuits. One white see through and it’s been a hassle to return. Many emails no response. No phone number for customer service and the worst part they only offer the option of store credit return. No refund option.