We offer products that you might like and use, such as homes, clothing, accessories, etc., all of which will appear in our stores!
Suibstantial (suibstantial.com) has 208 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing208 approved reviews, newest moderated first
Jeff C.
Tried to order from this company using PayPal and they tried to get 3 extra charges through back to back after the original purchase amount. My CC company’s fraud department flagged it and shut everything down. Found out the transactions were made out of Hong Kong. Not at all trustworthy in my opinion.
Wendy R.
Chinese scam artist Took money never delivered product and keep providing me tracking numbers that aren’t tied to my address. Even my post office confirms they see it all the time
Kirk B.
Well, I should have read the reviews before ordering. The picture of the sweater you see is exactly what you get... a somewhat blurry picture of the sweater printed on a long sleeve T-shirt. Imagine buying a car online, then getting an exact cardboard box replica of that car with a picture of that car printed on it. Voila! And you're supposed to be happy with that. I bought two of these, and when I asked for a refund of my $61+ dollars, I was offered a $5 refund and told to keep the shirts because it would be too expensive for me to return them. When I continued to complain, I was offered a whopping $7!!! This is such a scam. Buyer beware, unless you are actually wanting to buy a clownishly ridiculous long sleeve T-Shirt with a blurry sweater, complete with leather elbow patches printed on it.
mxeverett
Junk screen printing. Looks NOTHING like photos and they offer 2.00 refund on 50.00. Keep your money incase you need to start a fire, be better use. POOR QUALITY POOR CUSTOMER SERVICE
Yah
Ordered what I believed to be a knitted sweater. What I received was a sweatshirt with a knitted design printed on to it. I contacted the company and they continue to tell me I received the right item. I’m doing a chargeback with my bank asap. DO NOT ORDER.
William M U.
Never got sweater got tracking number post office said not in their system contacted pal 3 times and all thee times paypal said seller says po delivered it on jan10th 2024. No such delivery occurred as per usps. PayPal . I asked for proof from seller never got it. I'm out 61.11 don't trust this company try to contact them good luck
MICHELE F.
Their FB page says Kentucky but the tracking info I got on a shirt I purchased as a gift said it was being shipped from Croatia. When the item arrived (finally), it was not at all like the photo. I tried to return and have gotten nothing but excuses. They also said they are in China. DO NOT BUY FROM THIS COMPANY
Jason F.
Absolutely poor quality materials. They look nothing like the advertised product. They charged me more than the invoice amount. DO NOT ORDER FROM THIS SCAM SITE. I've tried to email them and only get canned generic responses back from them.
