SugarbabycareReviews of sugarbabycare.co

I ordered from this company before about a year ago with no issues until recently when I made a one time purchase on Nov 1st and now I have received another order a month later that I didn't authorize. I sent an email and it was undeliverable and also tried cancelling through their website and nothing. I'm just disappointed with this company because I like their products but not their dishonesty. Please beware of this company.

This place is horrible. They signed me up for a subscription that I didn’t authorize. Now they will not answer the phone, it goes straight to voicemail or answer my emails. The live chat option doesn’t work either. DO NOT ORDER FROM THEM. They continue to charge my card without my permission. I have to get a new card in order to cut lol it’s with this company.

SCAM!! I ordered a bit from them in October . I believe it’s been a month and ever since, they keep trying to charge me a subscription I did not sign up for. I sent them emails saying to please stop but instead they proceeded to charge my card $10 less then what I originally paid at 12:40 am . She does this on purpose Try to see what she can get away with. lucky for me I had my card on lock. I just left her an angry voicemail. The product doesn’t even work either .Do not buy from her she will steal your money when you are sleeping. So many people have reported her for stealing. What a horrible way to do business. Stealing from the people that support you. Shame on you, Thats so low. May all your evil be returned to you 7x7. So mote it be

I have attempted to cancel my subscription multiple times and have emailed the company multiple times to no avail. I got a response to my first email, saying someone would reach out to me…that was a month and a half ago plus 3 emails. The website has a manage your subscription link, but it doesn’t work. Also I subscribed to one package delivered monthly and somehow they have me down for two separate subscriptions, so I’m charge twice. I have so much product I wanted to just skip or cancel for the time being, but now I just want to be done with the company. It is fraudulent activity to swindle money out of customers, by not being able to cancel. Very disappointing.

Would not recommend I made one single purchase because it would be my first time trying this product, however I was signed up for a subscription that I have been trying to cancel for the past 3 months reached out several times by calling and emailing still no response even when I try to cancel on the website I’m always prompted to page saying unable to cancel every time!

I find their business practices questionable when it comes to cancellations. I have tried multiple times to have my account cancelled. If you do not see and 'unclick' a button for your first order, you are forced to order three times. Even after my third order, I can't cancel. I am going to report to the BBB.

I really love their glow wash and charcoal wash. It makes my skin glow. My Son and I love their products. Unfortunately the pumps stop working. I did make a comment on their Facebook page about the pumps not working. I got contacted immediately and I got a swift resolution! The biggest reason why I'll continue supporting this company is due to their excellent Customer service! But their products are A1!

I emailed them in October about cancelling the subscription, no response. I even sent emails to BOTH emails they provide and one didn't even work! Now they charged me $60 something dollars for a product I don't need and they simply REFUSE to respond! I like the products but now I can't continue to support this, they basically stole my money. They can send me emails about everything but cancelling and refunds!