Sucuri SecurityReviews of sucuri.net

This company is malicious and scammers do NOT work with them or you will regret. If you do not renew your subscription with them they will input malicious code into your site and then demand money to remove it. My developers have spent countless hours with great expense to try to remove the malicious code. We had 3 companies involved to remove Securi.net malicious code Be Warned

This site is dangerous and something should definitely be done against it. The scheme works like this: sitescanner, for example, scans your site and finds some harmless part of the code that it declares as dangerous, and it is recommended that you contact sucuri.com, and there they forward the information to McAfee, who blacklists you, and then sucuri.com from you asking $299 to remove you from the blacklist. This is a well-organized scheme that is mostly aimed at commercial websites and the owners have no choice but to agree to blackmail and pay. This is definitely for court!

They've put an IP address that I've recently been assigned by my ISP on a blacklist. I can't access a lot of websites and I can't contact anyone to get it removed. The block includes medical services that I need to access. I understand that whoever was using the IP before me may have been doing something dodgy, but I have proof that I've recently acquired it. If you can't remove an IP from their blacklist then eventually all dynamically assigned ISP IPs will be blacklisted by them. If you're using this company as a filter for your services then you're going to be losing a lot of legitimate traffic.

Failed to catch malware and the things they deleted immediately propagated again. They sent us a message saying 'All Clear' while I was still looking at issues. Very expensive considering you'll need to purchase someone else's service to do their job. Rude support.

Dieser Lader ist ein Web Stopper und OVERBLOCKER Es spricht ein Opfer

My client hired this company on my recommendation. There was not an issue with the site, we all just felt being proactive was better than fixing a problem after it happened. It began with images and the navigation menu constantly reverting back to previous files no matter how many times I cleared their stupid caching system. This was not happening once or twice, this became a constant issue every 2-3 days after I would upload the proper files. I tried using their ridiculous ticket system, and I got a lot of lip service. You cannot talk to anyone on the phone because there is no way to reach them by phone. Their live support is basically non-existent because it's always off. It finally all came to a head when I showed them physical proof of the ongoing issues with the files reverting back to older files. They supposedly moved the site to another firewall cluster, which they did NOT inform me of doing by email. They simply did and stated what was done via that ludicrous ticket system they have. They broke the site. It was a nightmare. I tried to switch the IP as they told me to, but it didn't work. I finally deleted their crap off the server and worked with the web host to get the site back up and running. Thankfully, the tech at the hosting company knew his stuff and after 24+ hours we got the site back up and running. Needless to say, I lost the client because of the incompetence of Sucuri. And to top it off, AFTER I told them to close the account, and that we were done, they did. But when I went to log in to double-check that the account is closed, they had a notice that the account was suspended for non-payment!!!!! They were paid for a full year in advance and we canceled after 5 months of that year!! The freaking nerve of this company!!! Stay well and far away NO matter what people on here might say, who recommends them to you, or what other reviews you read on the web. I regret ever hiring them.

Never join unless you never want to cancel. Trying to cancel seems somewhat impossible. It makes me wonder how many subscribers just gave up in frustration

I took out a Firewall product with them recently and whilst I find the actual software to be satisfactory, the problem this company has is support, or lack of it. They require subscribers to use a ticket system which seems to take for ever to get a response. Whilst my web hosting supplier has 24/7 Chat support and Ticket which is answered within minutes, Sucuri is dreadful,in comparison, and it is an expensive service, you would look for better.