SuburbanRVparts/FurrionRVpartsReviews of suburbanrvparts.com

I cannot believe that for the third time trying to order the right part, following the instructions of the company, I have again received the wrong part!!! Ok! The fort two times were my fault. I went mainly by the pictures and they were the wrong pictures. Not entirely my fault! I was told later they use stock photos which may not be correct! No kidding??? I was instructed to follow a link for the correct part. I did. And guess what??? Wrong part again!!! Now I’m out 60$ and still don’t have the correct part!!! I just want the correct part! Please!!!!

There was an issue with my order and I tried reaching out via text twice, the only method available, to get it resolved. No response. Very disappointing! Response is absurd…order was placed under a different name which is so noted on the review.

I purchased the items and paid for 3 day special delivery! 8 days later I received the two items. The items look good, but I haven't installed them yet.

My first product arrived damaged in shipment. I contacted customer service, emailed them pictures of damage product. Customer service quickly resolved the issue by sending a new product to me. The second item arrived quickly and in good condition. Many thanks to Suburbanrvparts customer service for a job well done. As need arises I will order additional items from them.

Very happy, I received the right part and it was shipped very quickly.

My RV furnace was working only intermittently so for $100 Suburban RV Parts mailed me a new circuit board. 5 or six days later it came in the mail. Got the right part fort the right price and the desired result. Can't beat a deal like that!

It looks painted like the color brushed nickel on plastic.

They had a good price for 2 day air shipping then I get an email from them saying that their website is incorrect and it's an extra $51+ . So stuck me with a bigger bill and at the time was sorely pressed for time to get my water heater replaced to move to a different place