SuburbanRVparts/FurrionRVpartsReviews of suburbanrvparts.com

The website was easy to use, the price was reasonable, and the part was shipped and received quickly in spite of it being the New Year's weekend.

Site is easy to use and you delivered when promised. Can't ask for anything more.

You did ship the items fast even though you forgot to send me the tracking numbers. I will keep your company in mind for my rv parts.

I ordered a furnace and they immediately charged my credit card. 24 hours later I received an email saying that the furnace was not available. Then after 5 days and 3 emails from me I was told that they have not had the furnace in stock for several weeks and they asked if I wanted a refund. After complaining and asking why they charged me for a furnace that was not in stock their customer service representative became very rude and tried to place the blame on me saying I should not have ordered a furnace that was out of stock. I went back to their website and was unable to find any mention of the furnace being out of stock. After several emails and 5 days I finally got a refund. This company is crooked in my opinion. After reading the reply from suburban RV parts I went back to the website and nowhere on their website does it state that this furnace is out of stock. These people are wrong and they don’t even know what is on their own website. I do most of my shopping online and I have never had a merchant charge my credit card for an item that was out of stock. Every other merchant that I have dealt with will not allow me to place an order for something that is out of stock. These people are wrong and they continue to try to place the blame on me instead of owning up to their mistake.

Perfect fit. No adjustments needed.

You had one of the parts I asked about and shipped it quick.

it was easy to find the correct part (s) needed for my repairs furnace gaskets parts price for parts and shiipin very reasonable, discription og parrt and what it fit was easy to understand.

The online support was great. I explained what my problem was and SuburbanRVparts told me the part numbers I needed. I pulled the furnace out, replaced the parts, and now it's working again.