subsplash.comReviews of subsplash.com

Subsplash is awesome. We started using them last month and have been blown away by how intuitive everything is and how well good their support team is (particularly with getting our church up and running with the software). We couldn't be happier!

Our church has been a Subplash App client since 2019, and we recently switched to the whole Subsplash One package to move our website, giving, and other experiences to Subsplash because of how much we have loved the experience. Switching to Subsplash Giving is saving us money, the customer support side has been excellent, and we're looking forward to working with Subsplash for a long time.

In a 'drag and drop' world of website design, providers like Squarespace and Wix provide the ultimate in creativity and ease. Subsplash gets a 3 in the day-to-day design options that are more than a bit archaic. In the church world, for an all-in-one solution with mobile app integration, it gets a 5. Incorporating an intuitive events calendar with ticketing and payments saves a ton of external accounts to handle all of these subtasks and integration worries. The media library is smart, and URL redirects are simple, among things we use every day. Account success managers have been top-notch and do everything they can to make sure your voice and concerns are heard and provide timely feedback and solutions. Major frustrations are that there is no auto save, command z, extremely limited and bland text options, the use of 'spacers' vs drag/drop, picture sizing and manipulation is awkward at best, and finally the site/tablet/mobile editor is atrocious. If you're a church, you will learn to deal with the inadequacies and find a medium you can live with in editing that will make it your go-to solution. If you manage other sites on other platforms, as mentioned earlier in this post, you will curse the lack of freedom, the added time to complete tasks, and, at times, the less-than-desired results due to platform capabilities.

Subsplash is an amazing church resource! Easy to use platform that allows us to engage with our church digitally!

Just came on board with your program. I'm excited to discover the possibilities. Thanks Jimmy Williams Shalom Boca Messianic Synagogue

We use Subsplash for streaming to Youtube and our website, as well as distribution the audio only for our podcast weekly. Further, Subsplash archives our materials using a library format that is easy to manage and understand. Subsplash consistently works without incident and largely without intervention.

My card kept getting declined, so I reached out to the support team, (chat doesn’t work) and told them my problem. They told me to ask the bank. I did and they said that the security code was reading 000 and not the right code. So I not only emailed the support team member back that told me to check my bank, but I also sent another report telling them and asking if they would look into it. No response. I waited 6 days and then sent another report in. Still no response. There is a glitch in their program and it seems they don’t care to fix it or even to respond to me when I tell them exactly what the problem is.

I have tried multiple times to set up my good debit card that I use everyday, and subsplash declines my card. Something is wrong with your card acceptance app or something. Mainly, there is no customer service to help me. So I’m not impressed with subsplash.