Stuart WeitzmanReviews of stuartweitzman.com

I bought a pair of boots. The inner sole was ever so slightly damaged, so they offered to mend them for free and I thought why not! But never gave them back and I kept hounding. After months on end, I eventually got them back all scuffed up in a broken box. It was awful. I think had I not kicked off, it would have been daylight robbery...

What a horrible brand. The way they make money is by making shoes that are very expensive and not worth the price, then they offer big discounts, and I assure you the shoes are not worth the price even with the discount, and be aware that you can't return or replace any of the items bought on sales. Almost every item has the wrong sizing and width compared to your usual size with other brands, so it's almost impossible to get the sizing right. This brand is a huge scam, and they won't return my money.

Ich habe Sandalen bestellt, sie kamen getragen an, ein Riemen ist komplett ausgerissen und das Kundentelefon ist aus.

I purchased shoes online from Steuart Weitzman outlet stores. I know my size as I have purchased their shoes directly in their stores many times over the past years. The fit was horrible and because it was on sale they would not take any returns or exchanges. The size was not true to size... they were way too narrow. The customer service representative was rude and she could care less about my shopping experience online. She refused to make any exceptions. There was no sensitivity trip at all.

The 3 pairs of expensive sandals I ordered were never delivered. Multiple phone calls and emails have resulted in zero help from SW. I feel helpless and upset.

Took a survey on Drumo regarding Stuart Weitzman at least five times. Even though the survey only took around 1 to 2 min. to finish I was kicked out each time. Stuart Waitzman refused to pay me the money they owe me for my opinion in regards to there product.

I bought some sandals from Stuart Weitzman last summer that broke within a few weeks of wearing them. I emailed them to ask if they would repair them, I was asked to send numerous pictures of the broken shoe and have now received a response to say they don't offer a repair service. I shall never buy a pair of shoes from them again - and would advise others to do the same.

Worst customer experience ever! I have not received my order and customer service is writing me for 2 weeks that they are waiting for an answer from someone that is looking into the case! They are just ignoring my request of cancelling the order. I don't want your shoes, just refund me my money!