StreamilyReviews of streamily.com

I was so happy that Kristin Fairlie signed an autograph that I ordered!! I appreciate that Streamily company did a good job shipping my order with frame amd certificate of authenticity into my right location. I thank Streamily company for their hospitality, conciseness, accuracy, and excellent customer service. I thought they might scammed my order but they honestly ship my order right away into my right location. I appreciate Streamily Company for shipping my order quickly and honestly into our right location woth guarantee. She signed an autograph streamily on May 10th and then Streamily company shipped my order quickly into our right location till July 8th 2024. Shipping was a bit slow and it arrived my order on time without delays.

They were very kind and fast to let me know my order was on its way.

I wish I would have read the reviews on this company before I made a purchase. In March of this year I ordered a signed print with certificate of authentication as well as a streamily family membership so the print would be signed on livestream as a gift for my husband's birthday. The livestream was supposed to occur at the end of April. The week of the livestream it was rescheduled to the first week of May. Then later that week it was rescheduled to the end of May. The day of the livestream came and went and the livestream never occurred. There have been no updates regarding the livestream since then. I emailed customer service the day of the livestream to see if it was rescheduled and received no answer. The following day I followed up because I still received no update. To my disappointment I received an email from their customer service asking me to stop sending multiple emails because it messes with the queue. I totally understand that they would not want me to send multiple emails. However, if they had kept me updated I wouldn't have had to follow up. Also, they were quite rude in their response. I am justifiably upset that I have been paying for a streamily subscription for 3 months and have yet to receive my autograph or livestream. I'm left with such a sour taste in my mouth that I would prefer a full refund at this point. I don't even want to wait for the talent to sign my print anymore. The way streamily has handled this is too upsetting for me to want to do business with them any longer. I don't blame the talent at all, it is totally Streamily's fault for poor communication and customer service.

I had a request put in to a Steamily signer. The price of the print went up so I did not know if changing anything on it would increase the price. The content creator did part of the request. I messaged the content creator which she told me to contact streamily directly. Streamily said that she saw my instructions. It still remains a mistery if the quote was put on there.

Used these before, very good

I really like Streamily! Very good autograph service!

Honestly, Streamily is a mixed bag. The idea of giving a chance to get signed autographs directly from celebrities js a good idea, but the execution is mixed at best. The site is glitchy and consistently brings me back to the home page when selecting a guest. The autographs are usually cost more before you get to the fees. The COA are $6, which isn't bad for a COA, but its a Streamily branded one. If I had the choice, I would prefer it was done by JSA, Beckett, PSA, or AutographCOA even if it were more as they are well known names and would help with legitimizing the item more than Streamily's own COA which maybe viewed by some as worthless. Then you add the service fee and the shipping fee. Streamily Family you think would give you free shipping, but its only for the first order where you are paying for the Streamily Family membership anyway during the same order, so why even bother with the membership? Then you get to the service itself. You have to wait for the celebrity to send it from their location to Streamily, then Streamily sends it to your place. This causes a major delay in how long it takes to arrive. Worse, the packaging is cheap. For the service fee and shipping fee, the packing material should be the besy it can be. Its not. It's a photo in a cardboard sleeve. Theres barely any protection and no top loader at all. I've seen reports of several autographs getting damaged due to the poor packaging. Ultimately, Streamily is disappointing. What should be an easy way to get real autographs is a costly, time consuming, and protential wasteful way to get a potentially damaged autograph of a celebrity you like. The market is so big with already down autographs and cosignments that go to conventions and are often cheaper that Streamily needs to improve to keep up. I would try to make sure the guest's pricing is similar or a tiny bit more than convention pricing while lower the shipping, even make it free with the membership. In exchange, you keep the service fee (its normal as even cosignments charge a fee for their services), but use it to improve packaging. So the $10 or so service fee goes to better packaging for the autographs with protentially a toploader and better protection. The membership needs to be improved on to make it worthwhile paying month to month. A spot get something signed live is mostly useless to most people and would be better off with more worthwhile benefits (Free shipping on signings, ability to hold signed prints for a certain period of time, ability to combine prints into a shipment, exclusive prints, signings only for Streamily Family members?) I would also look into other COA options and work on improving the site (Make it less buggy, have a mobile version, add a cart function + combine shipping, better layout, and better home page with a list of people you previous got signstures from and followed guests), and shipping process to show where the item is and allow for a better customer experience.

I am still watiting on an item I ordered months ago. i am not sure if the actor is going to actually sign it or not. I do not recived updates other then a few months apart. I would like a little more information on my order if it is going to be fullfilled.