Captain
All you can want in an online store
Store Supply has great prices, a wide selection, and they ship fast. What more can one ask?
Store Supply Warehouse is your source for store fixtures, retail supplies and display cases. Our selection of store supplies is guaranteed to ship same-day on orders before 3 p.m.
Store Supply Warehouse (storesupply.com) has 558 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Captain
Store Supply has great prices, a wide selection, and they ship fast. What more can one ask?
Deanna M.
The products (several) that we order from SSW are always of great quality! Great shipping time and exceptional customer service!!
Angela M.
Shipping was the absolute worst. I ordered on 8/31, the website states that if you order before 3pm they will ship the same day. My items were in stock, so they should have shipped that day. But a shipping label wasn't created until the next day. Ok, fine that's one day and I don't care. But then it didn't actually make it to UPS until 9/9. So instead of same day shipping and 3-5 day delivery, what I actually got was 6 business days of processing time and then an additional 3 days for delivery. I've been panicking because I need these to set up a display for this weekend and I was about to make an extra trip to a hardware store to get what I needed. It's really disappointing when a company promises a certain shipping time and doesn't live up to it. If I had needed my order last week when I was supposed to get it I would have been SOL. Regarding the actual product: it's fine. Exactly what I ordered, no complaints there.
Response from Store Supply WarehouseOct 1, 2021
We appreciate you taking the time to offer feedback about your experience. We sincerely apologize for the shipment not arriving when you would like liked. You chose economy shipping as an option. Because of this, some of the products were shipped from a warehouse that was not closest to you. We have refunded your shipping cost in full. We sincerely hope that you will consider working with us again in the future.
DAN K.
Really like the product. I ordered ten plastic display stands. Ten were shipped, four of the ten had the bottom of the stand broken off - they were shipped that way. The broken pieces were not in the box. I called Store Supply and was treated very professionally. The replacement parts were quickly shipped out and were in great shape. My concern was that someone in shipping shipped a broken product - they were not broken in transit. Thanks!
Cathy
Fedex is terrible. I had to go pick up my purchase at a store. It was 5 days late in getting here. I will not order again if fedex delivers. I am having this problem with all my orders being delivered by them. They are the most incompetent drivers and do not even attempt when their text messages say they do. I'm done with them.
Response from Store Supply WarehouseSep 28, 2021
We sincerely apologize for the experience that you're having with Fed Ex Delivery. They are our preferred carrier however there are ways to get your order shipped. If you order in the future, please indicate in the order notes that you would like for your order to ship some other way. We will make sure it ships out with a different carrier.
Becky
usually i receive my order quickly but this time they did not have it in stock, I had to call to find out why I did not receive it. I should have been notified by E mail that it was going to take 2 weeks. The product was great as usual.
Carol W.
Outstanding service and quick to respond. Never had an issue with products, service and delivery. Highly recommend.
Ken R.
Even the order was backordered I only had to wait another week. I was very pleased with the price since I need to order about 20 of these shelves over the next few months for my Disney room to display my memorabilia. The price was an exciting shock as everywhere around here was asking a much higher price. The shipping was great, packing was exceptional as they shelves arrived with not even a scratch. I will be ordering more.