Lippert ComponentsReviews of store.lci1.com

Contacted Lippert direct to order parts I knew would be correct for my application. I was told parts were in stock and would ship in 2 days. Well it's been 9days and I still have no shipping comfirmation. I have contacted customer support daily by phone and email. The only response I get is it's at the warehouse being processed. REALLY!! My motorhome cannot be moved without these parts and is costing me money every day. Atleast act like you care and customer care and do something....

Thomas Payne Collection RV Euro chair. Two of these chairs with maybe a 2 years of use are GARBAGE. Actually that's exactly where they are going. These chais are super uncomfortable. We purchased this RV from original owners who purchased these two chairs. The fake leather (polyhide vinyls) started flaking but because of the 1 yr. warranty the company wouldn't stand behind their product. These chairs are in a 5th wheel trailer that is used occasionally. Fabric - Pealed like a BAD Sunburn, the advertised "smooth" reclining is anthing but. For $599.99 each the quality would warrant a cost of $150 each. In looking at other reviews there are a LOT of others reporting the same problems. If I could give this chair a NO Star review I would. DON'T WASTE your money, they don't hold up and the company didn't stand behind their product. I'll be posting pictures on FB can't see where I can here.

Had a flaw on lippert awning which caused fabric to tear on new trailer. Lippert would not stand behind product because they believe I damaged it somehow. Very poor service. The trailer is a 2025 Sportsman classic bought in June of 2025.

Terrible company! Buyer beware! I purchased the lippert girard tankless water heater in January 2025 and come January 2026 the thing starts spewing water everywhere. I call them for a replacement but they said no because it froze. Now when I bought the unit it claimed to have built-in freeze protection. On the phone the CS person I spoke to said that doesn't mean anything. They denied my warranty claim and said they wouldn't replace it. I went to the BBB and filed a complaint against the company. They offered a free replacement but after THE BBB complaint was closed they changed their mind and said they aren't going to replace it anymore. Awful customer support and awful supervisors.

After ordering the part they took another 200 plus dollar from my account and I asked to cancel my order less the 4 hours later and go figure it was half way of being made already Then They send me a email No refund No return No negotiation This was not brought up with customer service and what happens if they send me the wrong part ?? Let alone I can't cancel? Never again will I deal with this company

Do not buy from this company. So bad. Basically stole $25 from me. Glad I didn't spend more. Tried to cancel an order I made, and turned out I didn't need. but they won't let you cancel after an hour has passed. I asked to cancel an hour and a half after placing order. They charged me $15 for shipping an item that would fit in a standard envelope for $1. Never sent an email confirmation or shipping confirmation, and didn't receive what I ordered until nearly 2 weeks later. Now in order to return I need to pay return shipping plus 20% restock fee, so not even worth it. Terrible experience, customer service doesn't care cause they know they have my money and I'm never purchasing again.

While on vacation in Sugarloaf Keys, I met Bob Tiedge, on his motor home’s windshield was LIPPERT products banner, I knocked on his door, learned he’s an Ambassador for Lippert. I recently started having an issue with my 6 point hydraulic system, he was awesome, came over and spent 45 minutes with me troubleshooting, I believe we resolved the problem , Bob is a super nice guy and teaches service techs needed skills. . People complain about them but it’s the people that count. Bob T, thanks man

Having recently purchasing a 2026 travel trailer, I was surprised that I wasn’t able to lower my tailgate on my F150 pickup because of the Lippert Power Tongue Jack. I called Lippert Customer Support for assistance and received no advice from them that could assist me in resolving this issue. Since this is a common problem for tailgates, it’s hard to believe they haven’t redesigned their product, that rv manufacturers still use them and/or that they at least provide information on alternatives.