Lippert ComponentsReviews of store.lci1.com

Our auto leveling system wasn't working. "Gus" got us on a video call and helped us pinpoint the problem so that we could repair it and get back to functioning. We called them about 5 years ago for a tutorial on how to work the jacks. Awesome service both times. Thank you!!

Lippert provides an extremely wide range of parts. These are of high-quality and we need to be thankful. Their customer service is excellent too. I have a suggestion as they are pushing the envelope for technology with Schwintec slide outs. I have one on a 2016 Salem and it has worked perfectly for 10 years. And one day with the slide fully extended…. It would not come in. I tried all of the technical overrides. I even removed the motors and had two big men push on the slide to see if we could push it in. Nope. Jammed in the open position. So I contacted the state police and got permission and requirements from them to safely tow the camper to an RV repair shop with a slide out open. Furthermore, this delay is my camping trip. Slide out system is rather simple and when it works, it is excellent. But when it jams…. It will not work and the slide out will remain in the open position. There are numerous stories on social media about this type of event. Not good advertisement nor marketing for Lippert. Suggestions: 1. Require that manufacturers of the trailers, provide an access panel to the motors so that they can be taken out easily. 2. Design the rail and gear system so that a manual crank or other means can be used to retract the slide out once the motors are removed. Now… under the current design… if something jams the gear or any component…. Including a breakdown of the plastic gibs…. Well, the slide out is not coming in until it’s at an RV dealer and taking apart and that could be hundreds of miles away. The slide out in the camper with is about 11’6”. The legal width based on safety…. without a wide load tow permit is 8‘6“. Lippert is a great company with very smart and technical people at hand. The Swintec system is generally superb. But like all things… it breaks. Design a safe, simple, easy access, backup system to get it closed when the system fails. Thanks. Jeff Swanson

I've been an RV tech a long time more than 15 years and ive used everyone's products, and everyone has issues but they do stand behind there products ive never had an issue getting a replacement item and in comparison there tech support is a step above everyone else with out a doubt, I mean Norcold you cant even speak to someone on the phone anymore. I stock lipert products for my customers and there happy aswell

While on vacation in Sugarloaf Keys, I met Bob Tiedge, on his motor home’s windshield was LIPPERT products banner, I knocked on his door, learned he’s an Ambassador for Lippert. I recently started having an issue with my 6 point hydraulic system, he was awesome, came over and spent 45 minutes with me troubleshooting, I believe we resolved the problem , Bob is a super nice guy and teaches service techs needed skills. . People complain about them but it’s the people that count. Bob T, thanks man

We had a great representative in customer service. He dealt with a claim on our rpod 171 axle which was originally denied . He listened and was able to talk to his boss and overturn that decision and sent a new axle to our dealership at no cost to us.

We had an issue with our Smart Jack that was 7 years old. I called Lippert and they are sending me a brand new unit free of charge!