Store BillieeilishReviews of store.billieeilish.com

I had purchased a 2XL hoodie for $88. It fits like a medium. Once I had asked for a return, the shop told me I had to 1. Pay for shipping myself and 2. Could only return items that had not been worn. How else am I supposed to know that clothes I order online fit?

I’ve order my sweatpants that were limited edition in December as a birthday for myself and it’s now May and still no merch! It’s getting frustrating for waiting on something I’ve spent money on. I should be snake to get the merch and a full refund for waiting so long.

Made an order in november to my niece. It was a christmas gift. Still no hoodie, and still no answer to my e-mail. And now the website seems to not exist anymore? billieeilish-shop.com/ This is soooo strange.

Horrible place to get any Billie elish merch...ordered back in October, still nothing! Very little to if any explanation of why they can't send the product! Wish I would have read the reviews before ordering! My dtr still has hope, but have lost faith I will ever see the sweatshirt I bought for her!

This is so sad. Ordered in Oct. Still no product. Wonder why she will lend her name to this.? All about the money. This is scam.

I ordered limited edition merch in mid October, being abroad I didn't expect shipping to be quick but I realised late December I had received nothing, not even an email. I reached out and they said there had been delays but they would contact me again soon and I have heard nothing for a month now. Starting to think I am never going to get my merch, and international shipping wasn't cheap either!!

This is my worst experience with online shop so far. I ordered a T-shirt in October and received zero informations about my delivery. I wrote them two emails asking about my delivery status since then and got nothing in return. They got my money and now I don't even have hope for them to return my money or to actually receive what I ordered.

To my surprise: It took nearly two months, but today my parcel arrived. Still no reply to any of my emails, but very happy I got what I what I ordered. Earlier I wrote: No product and no answer on any of my emails. Reading all of the stories below, I fear my money is gone too. It should have been a great surprise for my daughter, instead it's one big disappointment. I will not shop here again, or at least use my credit card, so you can get your money back.