Migdalia G.
Excellent
Everyone is very nice and helpful.
At Storage King USA Self Storage, we are dedicated to finding new and innovative ways to meet all your storage and space requirements. Our professional & knowledgeable staff, convenient locations, modern facilities, convenient truck rental and competitive pricing are keys to customer satisfaction. We strive to be both sensitive and attentive to your storage needs and work hard to maintain a clean and secure environment for your belongings. At Storage King USA, the customer is always King!
Storage King USA (storagekingusa.com) has 724 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Migdalia G.
Everyone is very nice and helpful.
Dan E.
I would recommend the Vinton location for your storage needs. The people there are warm, friendly and professional, a hard combination to beat. I have researched the prices of the other local storage units and found the same sized units for 50.00 more a month. A great value. Check them out today.
MC
The price is just right for my budget!
angela H.
courteous helpful good business
Chad
I discovered this facility online. Further, I completed the transaction and all necessary paperwork online, which I felt was very convenient! However, when I arrived at the facility I was questioned whether the transaction ever occurred and the discount offered online was being revoked. I had to physically show the employee the transaction in my bank statement and prove to her the discount that was offered on your website. Not a good way to do buisness! Everything ended up working out but not without an interrogation which is very awkward for any customer.
Response from Storage King USAJul 1, 2016
Chad thank you for your feedback. We believe in being transparent plus these comments are our only way to grow as a company. Having said that, upon further research it appears our manager was fully expecting you to come in. However the issue lies when you expected to get both half off first month and second month free. Its either one or the other but not both discounts. It appears that our manager did exactly as she was trained while being courteous and extremely accommodating/professional.Message us at [email protected] if you would like to discuss this further. Thanks.
Melissa Q.
Juan Chabriel was very professional and was able to assist us quickly and efficiently. Very much appreciate his help!
Tom J.
Easy, secure access. Friendly staff.
Chris Y.
Manager was very helpful