Storage King USAReviews of storagekingusa.com

Rented a unit a walnut st norwood nj and they debited my account three times for the same transaction then advised I had it had to wait 7 - 10 days for a refund . What fraud 1l

Zero is not an option or believe me that's all they get. Although I've been an unfortunate customer of theirs for a long time they can never seem to get the bill right. I provide them with my annual homeowners insurance policy so they charged me $14 a month the next month and the next month and I have to call in every month to tell him to remove it and they don't remove it for a month and then they're supposed to remove the last fee they were they don't get anything right they're overpriced and they suck they don't answer their phone now they have an AI assistant to irritate the piss out of you go elsewhere. highly not recommended

Worst storage unit I have dealt with in my life. They raise the price every few months and won’t work with you at all in the event of a life emergency. Life happens, things happen, but they are ready to auction your stuff the moment you’re 1 month and a day late. THEY WILL NOT WORK WITH YOU! Pay it all or loose it all. They don’t care.

I have rented 2 units for several months at the Egypt Lame Magnolia TX location. Judy has made this rental process easy and has always made sure my needs were met, even when things sometimes changed. I recommend them when temporary storage is necessary.

Update on below. I have provided both digital and paper copies of my “UPDATED” HOI policy via email and in person to the office. This $14 SBOA tenant insurance fee still HAS NOT been taken off/deducted from monthly bill!! I will continue to email, call, and text about this issue that needs to be corrected!! Facts: -The management either Lillian or Dee last year promised me a price reduction of my unit. She assured me that I would receive one! I called back the next week, and she said that she wasn't able to give me one! False advertising and just simply not professional! -This week I am dealing with Lillian on refunding me the SBOA tenant fee($14) per month! Because of their error, I was being falsely charged for at least 4 months for "not having an HOI policy on file". All this time, they did have my Traveler's homeowner's insurance policy in THIER possession and were still charging me $14 extra on my bill!! I have never been without my HOI and they had several emails with PROOF! I have proof of emails (at least 2 in my sent box) that I have sent to their email address with my HOI policy ATTACHED!!! They still continued to falsely charge me!! When businesses start making monetary mistakes and over charging hardworking customers, management need to be reprimanded at the very least, and things need to be corrected asap!! These actions are NOT professional, and businesses cannot be run like this!! I don't know about yall, but I am making my move away from this place asap! I am talking to two other storage facility companies as I type this! I advise everyone to look elsewhere!!

Facts: -The management either Lillian or Dee last year promised me a price reduction of my unit. She assured me that I would receive one! I called back the next week, and she said that she wasn't able to give me one! False advertising and just simply not professional! -This week I am dealing with Lillian on refunding me the SBOA tenant fee($14) per month! Because of their error, I was being falsely charged for at least 4 months for "not having an HOI policy on file". All this time, they did have my Traveler's homeowner's insurance policy in THIER possession and were still charging me $14 extra on my bill!! I have never been without my HOI and they had several emails with PROOF! I have proof of emails (at least 2 in my sent box) that I have sent to their email address with my HOI policy ATTACHED!!! They still continued to falsely charge me!! When businesses start over charging hardworking customers, people need to be held accountable, and things need to be corrected asap!! These actions are NOT professional, and businesses cannot be run like this!! I don't know about yall, but I am making my move away from this place asap! I am talking to two other storage facility companies as I type this!

Unfortunately I have an unity for 10 years and they keep you hostage from the storage, since they raise the price so much and you don't want to loose your stuff. I got a notice from July 22 that my rent will be U$ 442 instead $ 352 starting in August. They also don't take care of the temperature. Everything is melting or stop working due to temperature.

Very pleased with the Storage King Waterford, MI location. The staff, Angela and Mike, were extremely helpful and very friendly. I had a lot of questions and they were patient with me and showed the different types of units so that I could make an informed decision. If you need storage facilities, this is the place to go. Susan