Storage King USAReviews of storagekingusa.com

I have been a customer since 2013 and I needed a little more space. I contacted the office and I had another unit in less than a week. Awesome staff very professional.

The management helped me quite extensively with purchasing a storage slot. Explained the rules of the facility, and were very courteous, and professional.

The ladies that work there were very nice did an excellent job i felt very comfortable and secure to leaving my property at your facility

Terrible business skills. Watch your autopay with this place. New owners, changed monthly rate I had with Cube Smart and never informed me. They used the excuse , they did not have proof of personal insurance coverage for my unit yet they clearly knew I was only paying 18.95 a mouth / proof of insurance on file with Cube Smart. 4 months over charged. Owner is rude, non stop talking only to say she will not be refunding me the previous months I was overcharged. I now have a formal complaint against storage king for withdrawing funds from my account without an agreed contact to the new price they were charging me.

Great place for storage!!!!

LOOK NO FURTHER! In short, the new management at this facility is doing an incredible job- you will be met with fair prices, great customer service, and convenient access to what you need. The long of it- I feel like storage facilities/U-Haul rentals can feel a bit like having your car worked on- you feel like you need to read all the fine print or you might get ripped off...BUT NOT HERE. We signed our storage unit contract and then the very next week the facility changed ownership, which meant they changed management- and let me tell you, this manager, Brandon, is looking to build a reputation in a community he now calls his own. He is courteous, understanding, and a pleasure to work with. He gives it to you straight, and from the multiple interactions and rentals we've done through him, you can trust that he will do his best to help you walk away as a satisfied customer. I HIGHLY recommend Storage King as a storage unit facility, and as a U-Haul rental facility.

Started out as a customer under old management ( 2017) a true delight to work with. Every Month there is new change. Company does not answer calls or return email messages. Have been locked out of online access repeatedly gate codes erased, poor customer service each month and I will be moving on soon. This is what happens when a local business is bought by out of towners who don't understand local business.

I have rented space at this facility since 2012. The rates have become extremely expensive and will cause me to seek alternative space.