David N.
Worst customer service I have ever …
Worst customer service I have ever experienced. Not only did they send me a faulty computer with a non-functioning keyboard and mouse, but the computer they sent me had emails and data from the previous owner still on it! Not only that, the customer service representative proceeded to berate me for not being satisfied, and made excuses about other customers having a better experience than me, and I should just accept the computer as it is. They are the worst business I have ever had to deal with. Don't buy anything from them ever. It's not worth the hassle. They will send you defective products and won't let you return them for a refund, or will haggle and make you pay for the shipping back. You can tell all you need to about their customer service by the way they responded below to my complaint. No desire to make things right. Just excuses and blaming the victim.
Response from Stock4less.comJun 22, 2017
It's sad to say this but 99% of the information you wrote here is false. Stock4Less has never refused a customer from returning a computer especially if it falls under the 30 days return policy. This customer shopped through Walmart and bought a 2009 Apple computer 27 inch that has the part number listed on Walmart site. We went ahead and upgraded the customer to a 2011 model for absolutely free, with more Ghz, Ram and Storage. This is a $235 value for no additional charge. Customer emailed complaining that she ordered a 2015 model computer through Walmart; and mind you the part # is MB953LL/A. Anyone who searches for this part number would see that this in fact is a 2009 computer. The customer received a 3rd party keyboard and mouse wireless. In the mouse there's a usb dongle you plug to the back of the computer in order for it to work. We had no opportunity to explain this to the customer as all they kept doing was being rude and stating that they ordered a 2015 27 inch computer. Where would you find a 27 inch 2015 model Apple computer for $600??? Stock4Less has told the customer they're welcome to return the computer and we even provided the return information, but again the customer is not satisfied.



