Michael W.
Professional and Polite
Very professional and polite customer service employee, who listened very well.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Michael W.
Very professional and polite customer service employee, who listened very well.
Returning C.
The representative was very professional and knowledgeable.
Green S.
Everything went smooth.
Sanchez J.
Fast and overall satisfactory in having personal information secured.
Michelle D.
EVery question I have had throughout the background check process was answered quickly and professionally. I was given fast asnwers that were knowledgable.
Shawneta J.
She walk me through the process all the way to end.
Mifetu S.
The system was easy to use. You actually don't need any assistance. The only assistance I had was when I logged in as returning user and I was not sure the option I should use to login with my information. But I was happy because, the call for assistance did not take long and the representatives was so professional and have technical know-how. My issue was resolved right away. Thanks a lot.
CALDERON A.
I called to check on the status of my background check and was helped in a very timely and manner and the associate was very helpful and quick.