Gina D.
The gentleman I spoke with was kind
The gentleman I spoke with was kind, helpful and answered all my questions clearly and relatable. So yes 5 stars

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Gina D.
The gentleman I spoke with was kind, helpful and answered all my questions clearly and relatable. So yes 5 stars
Ravindra M.
Sterling after messing up my name called me to straighten it out and they did so kindly and with exception.
Manish P.
Excellent customer service !!!
Michael T.
My name is not John.
Leslie
The representative was knowledgeable and resolved my issue.
Doyle J.
I was very impressed by the way your Operation handled my phone call. I believe his name was Alex. He was professional, courteous, and patient with me. He calmly guided me step by step to complete the process. Outstanding! Thank you!
Rebecca H.
Every time I need assistance with a question about my Sterling report or need assistance performing a task within Sterling the customer service department is always prompt and willing to help me. The customer service at Sterling has always provided me with outstanding help and assistance.
Kai I.
Worst customer service I ever had. Constantly asked me confusing questions and didn’t actually tell me when I needed to resubmit a form.