Avis C.
great customer service
great customer service

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Avis C.
great customer service
Patricia S.
The customer service representative was very courteous, friendly and professional. Keep up the good work! Thanks!
Divya M.
Very friendly and supportive customer care service. I wish I could get my background check quickly but that's okay.
Sterling is the worst C.
I wish i can give them negative 100 stars. absolutely the worst company and please avoid them as far as you can.
Anyi N.
Very ni e help from the customer service.
Rita A.
You have an amazing caring, helpful team. I was inpatient for a moment and the support I received was very calming with patience and understanding. Thank you for hiring such an amazing team!
Craig R.
I provided information to Sterling regarding a wondering charge. This case had been dismissed upon completion of my probation. They had a signed paper from the PO stating that the case had been dismissed. They still sent a check that had not been updated and it cost me a job with a law firm. They then sent to amended background, not worthy!
John C.
I was greeted with friendly, prompt service. In and out in no time. One issue was the protocol dealing with drug association. I understand some of this precaution but in some instances profiling should come into play. eg. I am a 79 year old male.