Reginald D.
i CALLED THE MAIN OFFICE BECAUSE I…
i CALLED THE MAIN OFFICE BECAUSE I COULD LOG IN. THE WOMAN HELPED ME TO LOG IN. SHE WAS VERY FRIENDLY AND POLITE.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Reginald D.
i CALLED THE MAIN OFFICE BECAUSE I COULD LOG IN. THE WOMAN HELPED ME TO LOG IN. SHE WAS VERY FRIENDLY AND POLITE.
Lisa M.
Sterling is really the best company and the reps are always so nice and very quick to respond and resolve any issues! Their website is very easy to find info or assistance that you may need. Thank you!
Derek R.
The only negative is that the phone connection was rough.
Lady
Not bad, but I had issues getting it due to the browser. Once in very easy,
Bryan H.
I think since you must have gotten a lot of information from the client (prospective employer) you could pre-populate a lot of your forms with that information. For example, you could obtain either the resume or the abstract the client created from the resume and have parsing software to fill in your database. Many HR departments and firms do this. And certainly the client has already obtained the Social Security number and other identification information. The vast majority of people (myself included) click through commercial agreements that allow all sorts of companies to gather and sell information to anyone who wants it, basically. I'm surprised you need me to tell you where I've lived in my lifetime. Google probably knows that already - and remembers the dates better than I do. Having this information pre-populated and asking the applicant to verify the information would make things faster and more accurate. Also, you need to bound your requests. For example, how far back does an applicant need to go back for the address history? Does the address history need to include temporary housing? Commuter residency (owning a home in one city, working in another)?
Tamaria M.
I informed the representative about about a problem with a section of an application I was doing. I was given a step by step on how to fix the problem and it worked.
stephen W.
My background check was very simple and easy to complete. An in-depth review of my history I hope all information that was uncovered is satisfactory.
Galina P.
i received a good service from customer representative.