Sterling, A First Advantage CompanyReviews of sterlingcheck.com

Terrible customer service. Waiting for an hour in the call queue only for the agent to pretend they couldn't hear Me and disconnect the call!!

Can't even login into their system to check my progress. Authentication code doesn't work and the YOTI account doesn't work, what is going on?

Awful service. Supplied the information they asked for and they then said the information submitted was not relevant for the check they were performing. Called the helpline and got nowhere and was told to email in.They send a document in the post making it seem everything was done. They finally respond to my email after 3 days they need additional info. Poor communication and service. Would never use this service again.

Sterling is absolutely useless. They claim turn around times are 3 to 5 days. Im going on few days shy of 2 months. They have nothing but excuses, even blaming the state court system where I live for not having your background check completed. They told me the court records department where I live stated their system was down. The next day I spoke to the supervisor in that department, and he said this has been am ongoing problem with sterling lying and blaming..they should be shut down especially with the type of work it is,they can screw and im sure have many lives up.

I applied for background checks with uber. has some quries about my profile. contact streling , one of your colleuge was very rude to me, she was not helping me with willingness. when i was takling just cutting my talks. very very rude and disappoited with this. customer serives is worse. you should be more polite with clients.

This is the most painful background check process I have ever had to endure, by some margin. I had to provide, what seemed to me to be, an excessive number of documents to support previous employments, periods of leave, limited company details and unemployment. The support provided was poor - I received emails from multiple addresses, which was not always helpful. I completed part of the form incorrectly and had to restart the process, because it was not possible to amend. Some documentation took a while to to get hold of and during this time my check expired, so had to be started again.

Have made sterling check for Uber eats. have sent them code from GOV as a proof of my legality in UK and thay sent me back email that its not me.. Buhahahha. I have got full and clean profile in home office website and Iam UE member bud Sterling said that not me... Iam thinking if I should go to court with that rubbish company, if that huge mistakes are not under criminal paragraphes.. Never saw worst company than Sterling, never..

Sterling operates from some third world country like Malaysia and don't even know how the legal process work in other countries like India. After an eternal wait with few uselss questions, they simply mark your BG as failed as they were incapable of doing the proper verification. If there is a court case that was disposed off and wherein the candiate was the one seeking justice. being the complainant, I see no point where Sterling has got anything to do with it.