Sterling, A First Advantage CompanyReviews of sterlingcheck.com

The representative on the phone went above and beyond to help resolve the issue! He also learned that I am a new hire and sent user guides via e-mail, which have been very helpful. Top notch service and I hope to have this same rep again if I ever encounter an issue.

My background check took a few more days than usual I of course had some concerns and filled with anxiety. I called three times and each time was given respect and they were the opposite of evasive. I was given information that made this process bearable. thank you

Assistance, Help Center was great and directed me to what I needed.

I like the way the background verification is transparent. You can view the reports as well. It would be much better if the person can also see the progress of each verification.

We are a new client being onboarded. Needed some immediate support to receive and use login credentials. We were very impressed with the accessibility of phone support (no long hold times and the convenience of opting for a call back). Also impressed with the clarity of instructions received by phone and the quality of the instructive materials sent. In sum, very pleased with our initial experience.

The process was easy and simple to follow. When i had a small glitch with the application I called support and the lady that helped me was great.

Speady, knowledgeable, and friendly.

Would love a call back confirming that documents have been received if additional information was needed other than that great company