Sterling, A First Advantage CompanySterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Delphiene M.
I thought I made a mistake on the form that I was filling out. I called the help number and was able to speak with a representative. He understood what I was talking about and walked through what I did and said it was ok. I was very appreciative that he was courteous and helpful.
Response from Sterling, A First Advantage CompanyJan 12, 2023
Thank you for sharing your experience!
PORSHA A.
because i didn't get the job. because my background.
Ramin R.
Thank you for great service, and customer care.
Response from Sterling, A First Advantage CompanyJan 12, 2023
Thanks for this review!
Manuel S.
The kindness of the team made my day. Perhaps just make the forms more friendly. Had little issues filling in the form. The good news was that the team was ready to act. Thank you,
Response from Sterling, A First Advantage CompanyJan 12, 2023
We appreciate you providing us with feedback and we have sent it along to the proper team.
Hailey W.
Slow with no idea how long it will take to get your records back. I could use a generic test and have my information back in 30 minutes compared to the 2 weeks they had. My employer keeps pushing back my hire date because there is no sight of when they will receive my information. Hopefully I never have to use them again
Jose S.
Easy and professional
Response from Sterling, A First Advantage CompanyJan 12, 2023
Thank you!
Misty F.
Had an issue with submitting my info. Call and got excellent help to resolve my issue .
Response from Sterling, A First Advantage CompanyJan 12, 2023
Thank you for this review.
Jason S.
They were excellent with communications with clear instructions. They were quick to respond with any questions I had.
Response from Sterling, A First Advantage CompanyJan 12, 2023
Thanks for this review!
