Sterling, A First Advantage CompanyReviews of sterlingcheck.com

The agents are very knowledgeable and conduct discussions in a very professional manner. At the same time, the group is very personable and shows a great caring attitude. I've enjoyed communicating with them. Zohi Sternberg

I needed help with the process of filing my information and all I had to do was simply make a call. The help that was provided to me through a walk through while on the phone.

Sterling made my background check easy and intuitive. Highly recommend using this company. Great communication and straight to the point!

I wish they would tell me everything they need at one time and not ask for things one at a time. Other than that the process was smooth.

There was a job application that I have waited for 8 months and finally I completed my background check but somehow after completing my background check my employee sent me another email regarding to need additional information about ID Verifications. I reached to Sterling and they told me that they already sent email invitation about ID Verification. But I never ever receive that email in despite I check all the times every single email on my mail box including spam, junk, others, deleted etc. They insisted about sending email. They always said I needed to check my junk, spam box. It must be a joke. I asked them if they sent me that email again and they were unable to send that email again due to it was automatical system triggered mail bla bla bla. If I never receive that email how they couldn’t send it to me again, I can not understand. Now I couldn’t completed my id verification and unemployed for 10 days with my company. This is totally frustrating and unaccaptable. Threy only advise me I need to re-apply to the job. I waited already 8 month for this and they only say re-applying from beginning. I am devastated and condemning this useless company.

I had a terrible experience with document checking from this company. I have applied 10 times and every time they send automated message that does not help. Additionally, their customer service do not answer requests and are not helping. When I tried to add my document then system doesn't allow me to add it. please advise how you deal with this time of company?

The company helped and asked for the right information which was provided by myself and more if anything to complete and sign off the checks The checks are still pending (open) which has taken sometime to complete and close (longer than I would have expected)

I am satisfied with the simplicity and accuracy of the questions. The response time was not overwhelming at all. It is efficient.