Tiffany B.
Fast and simple
It is easy to fill out and also they are quick to respond to questions when more information is needed.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tiffany B.
It is easy to fill out and also they are quick to respond to questions when more information is needed.
Jatin D.
Experience is good with Sterling
Ashida H.
Although I had some difficulty entering & submitting my information, I was able to call & got quick & amazing assistance from customer service!
Patricia D.
Very easy to navigate and also exceptionally responsive when I had an inquiry.
TYLER A.
The experience was straightforward.
Eliane F.
I believe that excepecional custumer service is a key differentiator in today's competitive market and your company has certainly exelled in this aspect. The dedication and commitment demonstrated by your phone and emails support team have undoubtedly contributed to my positive experience as a customer. I genuinely appreciate the level of care and attention to detail that was evident throughout our interactions. E.F
Matt H.
Very helpful and friendly agents to talk with. They always answer my questions and any concerns I may have. Thank you!
Todd G.
Your customer service team members were very good about listening and adressing the specific questions I had. I first spoke with Christopher and then one other member of your team a couple of days later. I did not receive a feedback email for your second member as I did for Chistopher.