Tawni M.
Response from customer service was…
Response from customer service was great. Not receiving updates through email for order confirmation or shipping info is concerning.

Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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2,890 approved reviews, newest moderated first
Tawni M.
Response from customer service was great. Not receiving updates through email for order confirmation or shipping info is concerning.
Samanthia
My husband stands on concrete and metal floors all day. His feet were really having lots of pain, by the end of the day. He tried the Stepprs and was very pleased for the relief he felt. He doesn’t give products positive comments often but he likes Stepprs.
Aldo
Stepprs provides insoles that are very comfortable but most importantly very reliable. As someone who works as a delivery driver, I am constantly on my feet & with the insoles from Stepprs I never have to worry about feeling any pain or discomfort.
Mutley D.
Best insoles I've ever had Great product
Tony
Never ever buy from Stepprs again. Products never arrived and kept promising it will arrive soon.
Response from StepprsJun 3, 2026
Hi Tony, We’re sorry to hear this and appreciate you taking the time to share your feedback with us. We understand your sentiment, and while this kind of experience isn’t what we want for our customers, we take your feedback seriously. We’ll be reviewing this internally to better understand where we can improve and how we can deliver a better overall experience. At Stepprs, we remain committed to providing reliable comfort and support while continuously working to improve the experience we offer. Thank you for your feedback. — Emily
Tony - Ilford, E.
Have ordered products several times over the last yea and the experience from order to delivery has been exemplary. My latest order had a minor delivery issue that required support from Stepprs and they did not disappoint. They were on it very soon after I emailed them and kept in timely contact with me whilst the delivery issue was resolved. Thank you.
Damion M.
This company is awesome. I accidentally ordered a incorrect size in amongst a larger order and asked if I could return the incorrect ones. Nothing is a drama, fast and prompt service. The insoles are great too, have them in all my regular shoes now, definitely helping with my plantar fasciitis and being on my feet all day. Highly recommend.
Phil
I had my doubt at first. But after spending alot of money on insert for my working that did not help the comfort and was destroyed after 2 week i have stepprs a shot. I got to say that right now i wish i bough more because they ARE comfortable like i could not imagine.