Tim R.
Absolutely love my stepprs
Absolutely love my stepprs! My feet have not felt this good in a very very long time.

Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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2,890 approved reviews, newest moderated first
Tim R.
Absolutely love my stepprs! My feet have not felt this good in a very very long time.
Mandy W.
Amazing product. Helped my feet so much.
Beverly C.
I was a bit skeptical but I'm willing to try things that help my heel pain. They slipped into my new slip on trainers i wear for work really well. No trimming required. At first they felt odd,especially on the foot that needs the most help. But I've worn them one week now and they're definitely better than having nothing in the shoe. Its like walking on air. You soon get used to the bobbly feeling they have. They fill the shoe quite a bit so you need quite deep shoes. Delivery was fast.
Paul A.
Brilliant feet feel so much better.
vcrusere
I didn't see any difference from my old inserts and I could have bought 3 pair of the other inserts for what I paid for these Not happy with purchase R J
Response from StepprsJun 17, 2026
Hi, We’re sorry to hear this and appreciate you taking the time to share your feedback with us. We understand your sentiment, and while this kind of experience isn’t what we want for our customers, we take your feedback seriously. We’ll be reviewing this internally to better understand where we can improve and how we can deliver a better overall experience. At Stepprs, we remain committed to providing reliable comfort and support while continuously working to improve the experience we offer. Thank you for your feedback. — Emily
Jessica M.
So I was placing my order online and after I paid for my item it came back with an offer for a discounted second pair which I did pay for and low and behold the day that my item is delivered I didn't open it up until a week later and once I realized I was missing the second pair of insoles that I paid for, I reached out to the company per their email because they don't have a phone number. And for those who don't know these insoles actually ship from China. I went back and forth through email saying that I never received the second pair and they were going to do a investigation. I was told to submit photos of the shipping labels that was on the package which I did. One of the representatives reached out and was basically like excuse me I don't know what these are for and I don't know why you sent them to us. I reach back out saying your investigative team told me to send you these pictures so you can look into why I didn't receive my item. 😡🙄😤🤦♀️. I was told that they were going to forward it to there and investigation department and I never heard back from them. They were given a little over a week to investigate why I never receive my second pair and they couldn't even reach back out to me to find out if they were going to send me the item or they're going to give me a credit or refund or nothing. Which led me to call my bank to dispute a claim for unreceived merchandise / product. This is my second time buying from this company and this has left a poor taste in my mouth with their customer service. I won't be buying again, I'll be looking for another insole from now on. But I guess that's what happens when you buy s*** from China which is actually not stated on their website. I had to find out through the tracking shipping that these insoles come from China.
Response from StepprsJun 17, 2026
Hi Jessica, Thank you for sharing your experience. We're sorry to hear about the frustration caused by your order and the follow-up support process. We understand how disappointing it is to expect a second pair of insoles and feel that your concerns were not addressed clearly or promptly. Our goal is always to provide timely and helpful support, and we regret that this was not your experience. We would appreciate the opportunity to review your case again and ensure that it is properly resolved. Please contact us directly with your order details, and our team will investigate the matter further and work toward a satisfactory solution. We value your business and are sorry to hear that this experience has left a negative impression. Thank you for bringing this to our attention. -Emily
Ruben G.
Placed order on 25-May. Today’s 16-June & have yet to receive my delivery.
Response from StepprsJun 17, 2026
Hello Ruben, We’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback with us. At Stepprs, we’re here to help you and properly address your concern. We’ve sent you a request for more information and could you please provide your email address and order ID (write it under REFERENCE NUMBER) so we can look into this further? We take feedback like yours seriously and will also review this internally to continue improving the experience we provide. Thank you for bringing this to our attention. - Emily
Big Bad F.
I haven’t received my order. 23 days since ordering is pretty excessive. I would love to try them.
Response from StepprsJun 17, 2026
Hello, We’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback with us. At Stepprs, we’re here to help you and properly address your concern. We’ve sent you a request for more information and could you please provide your email address and order ID (write it under REFERENCE NUMBER) so we can look into this further? We take feedback like yours seriously and will also review this internally to continue improving the experience we provide. Thank you for bringing this to our attention. - Emily