StepprsReviews of stepprs.com

Response from StepprsJul 13, 2026

Hi Jay, Thank you for taking the time to share your experience. We're truly sorry to hear about the shipping issues and that the insoles didn't meet your expectations for durability and support. We'd really like the opportunity to learn more about your experience and see how we can help. I've sent you a request for additional information, could you please provide your email address and order ID (under the Reference Number) so we can investigate this further? Your feedback is important to us, and we appreciate you bringing this to our attention. We look forward to assisting you. – Emily

Response from StepprsJul 13, 2026

Hi Matthew, Thank you for taking the time to share your experience. We're truly sorry to hear about the delay with your delivery and understand how frustrating it must be to wait this long without receiving your order. We'd really like the opportunity to look into this for you. I've sent you a request for additional information, could you please provide your email address and order ID (under the Reference Number) so we can investigate your shipment and assist you as quickly as possible? We appreciate your patience and look forward to resolving this for you. – Emily

Response from StepprsJul 13, 2026

Hi Sergio, Thank you so much for taking the time to leave us such a kind review! We're delighted to hear that you had a positive experience with our customer support team. Providing friendly and timely support is always our goal, so it's wonderful to know we were able to help. Thank you again for your trust and support. We truly appreciate you choosing Stepprs, and we hope to continue providing you with the best experience possible! - Emily

Response from StepprsJul 13, 2026

Hi Almarie, Thank you so much for taking the time to share your experience with us. While we're sorry your order didn't arrive as expected, we truly appreciate your patience and understanding throughout the process. Thank you again for giving Stepprs the opportunity to make things right. We appreciate your trust and look forward to supporting your journey to more comfortable, better-supported feet. - Emily

Response from StepprsJul 13, 2026

Hi Ion, Thank you so much for your wonderful review! Your kind words truly mean a lot to us, and we really appreciate you choosing Stepprs. We're so happy to know Stepprs has been able to bring you the comfort and support you deserve. Thank you again for your trust and support. We're glad to keep you feeling comfortable and supported every step of the way! -Emily

Response from StepprsJul 13, 2026

Hi Robert, Thanks so much for sharing your experience with us! It means a lot that you chose Stepprs, and we're happy to hear they've become part of your time on the golf course. Knowing our insoles are helping you stay comfortable while you're out enjoying the game is incredibly rewarding. We truly appreciate your support and are grateful to be part of every comfortable step you take. -Emily

Response from StepprsJul 13, 2026

Hi Stephen, Thank you for taking the time to share your experience with us! We're so grateful you chose Stepprs, and it means a lot to know both our insoles and our customer support left a positive impression. We truly appreciate your trust and your recommendation. Thank you for being part of the Stepprs community, and we're happy to keep you moving with the comfort and support you deserve. -Emily

Response from StepprsJul 10, 2026

Hi Raul, We truly appreciate you sharing your feedback. We’re sorry to hear that your experience has not met your expectations, and we would like the opportunity to look into this further and make things right. We’d like to look into this and I have sent you a request for additional information. Please provide your email address and order ID (under the Reference Number) Your feedback helps us improve, and we take it seriously. We will be reviewing this internally to ensure we continue delivering the best possible experience. Thank you for bringing this to our attention. - Emily