StepprsReviews of stepprs.com

Response from StepprsJun 11, 2025

Hi Pete, Thank you for your feedback. We're glad to hear the product was okay, though we’re always aiming to deliver more than just "okay." If there's anything we could have done to improve your experience, we’d love to hear your thoughts. Feel free to reach out anytime at [email protected]. – The Stepprs Team

Response from StepprsJun 11, 2025

Hi GU, We’re very sorry your order hasn’t arrived after nearly a month. We completely understand your concern, and we want to reassure you that Stepprs is a real company - and we stand by every order. Please email us at [email protected] with your order number so we can investigate and either issue a full refund or send a replacement right away. Thank you for your patience, and again, our sincere apologies for the delay. – The Stepprs Team

Response from StepprsJun 11, 2025

Hi Ettor, Thank you for your feedback. We're sorry for the initial delay and sizing issue, but we're glad to hear our team was able to get the replacement out to you quickly. We’re always working to improve both our shipping times and sizing accuracy, and your experience helps us do just that. Thanks for giving Stepprs a try and for your patience throughout the process. – The Stepprs Team

Response from StepprsJun 11, 2025

Hi JR, Thank you for your honest feedback. We’re sorry to hear about the sizing issues and the delays you experienced - we know how frustrating that can be. We want to let you know that we’ve been aware of this sizing issue and have now corrected it in our latest production run. We’d love for you to give Stepprs another shot and experience the difference. If you're open to it, please email us at [email protected] and we’ll gladly send you a replacement pair with the updated sizing, free of charge. We appreciate your patience and the chance to make this right. – The Stepprs Team