StepprsReviews of stepprs.com

3.62,890 reviews
Wellness & Spa

Stepprs

About Stepprs

Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now

Stepprs (stepprs.com) has 2,890 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: stepprs.com
Website: stepprs.com
Category: Wellness & Spa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 43% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Stepprs reviews

2,890 approved reviews, newest moderated first

Mr Roger D.
Jun 12, 2025
Dramatically increased comfort in my…
Dramatically increased comfort in my shoes.
Celia C.
Jun 12, 2025
I like the insoles but they are too thick
I like the insoles but they are too thick and makes my shoes feel really tight. I can only use them with shoes that fit me big :-(
Response from StepprsJun 22, 2025
Hi Celia, Thanks so much for your honest review! We’re glad you like the insoles, but we’re sorry to hear they feel too thick in some of your shoes. A good tip is to try removing the original insoles from your shoes before inserting Stepprs — that often helps reduce tightness. If you’re still finding them uncomfortable, feel free to reach out — you’re always covered by our 90-day satisfaction guarantee. The Stepprs Team
Jeffrey M.
Jun 12, 2025
Swift service
Swift service, comfortable product. A little pricy.
Response from StepprsJun 22, 2025
Hi Jeffrey, Thank you for your review — we’re glad to hear you found the service swift and the insoles comfortable! We appreciate your note on pricing too. We work hard to balance quality with value and truly appreciate your support. The Stepprs Team
Brandon P.
Jun 12, 2025
I haven’t received the product
I haven’t received the product, and I find it quite maddening that I receive this email before that has happened. I have tried to track the product, but I’m directed to a site in a non English site that I cannot read. Still waiting on my product
Response from StepprsJun 13, 2025
Hi Brandon, We’re really sorry to hear you haven’t received your order yet - and that you were asked for a review before it arrived. That’s understandably frustrating, especially with a tracking link that’s not accessible in your language. Please email us at [email protected] with your order number, and we’ll provide a clear update or issue a refund or replacement if needed. Thank you for your patience, and again, our sincere apologies for the inconvenience. – The Stepprs Team
Ann D.
Jun 12, 2025
the innersoles are so comfortable and…
the innersoles are so comfortable and great value
jordan
Jun 12, 2025
It's a joke.
It's a joke.
Response from StepprsJun 13, 2025
Hi Jordan, We’re sorry to hear you feel that way. That’s definitely not the experience we want anyone to have with Stepprs. If you’re open to sharing more about what went wrong, we’d love the opportunity to make things right. Please email us at [email protected] with your order details so we can help. We appreciate your feedback and hope to resolve this for you. – The Stepprs Team
michael M.
Jun 12, 2025
Step-tastic
Arrived on time,great product.
Russell N.
Jun 12, 2025
I have not received my order
I have not received my order. I have contacted the customer service several times and they tell me that they are looking into it. It has been 30 days now and still nothing! Don’t waste your time or money!
Response from StepprsJun 13, 2025
Hi Russell, We’re truly sorry for the delay and the lack of resolution after 30 days - that’s far from the service we aim to provide. Please email us directly at [email protected] with your order number, and we’ll make this right immediately with either a full refund or a replacement. We appreciate you bringing this to our attention and sincerely apologize for the inconvenience. – The Stepprs Team

StepprsReviews of stepprs.com

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StepprsReviews of stepprs.com

Stepprs reviews

Dramatically increased comfort in my…

I like the insoles but they are too thick

Swift service

I haven’t received the product

the innersoles are so comfortable and…

It's a joke.

Step-tastic

I have not received my order

About Stepprs

About these reviews

More in Wellness & Spa

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Stepprs reviews

Dramatically increased comfort in my…

I like the insoles but they are too thick

Swift service

I haven’t received the product

the innersoles are so comfortable and…

It's a joke.

Step-tastic

I have not received my order