StepprsReviews of stepprs.com

Response from StepprsJul 11, 2025

Hi Karen, Thank you for giving Stepprs a try, and we’re truly sorry to hear they haven’t brought relief from your plantar fasciitis. Everyone’s feet are different, and while many customers do experience improvement, we understand that sometimes it takes the right combination of support and fit. That’s why we offer a 100% Money-Back Guarantee, we never want you stuck with something that doesn’t help. Please email us at [email protected] with your order number (#153429), and we’ll be happy to arrange a full refund or explore other options with you. Wishing you fast relief and healing, The Stepprs Team 👣

Response from StepprsJul 11, 2025

Hi Anne, Thanks so much for your feedback, we’re glad to hear the insoles are comfortable, but we understand that the level of arch support wasn’t quite enough for you. Everyone’s feet are unique, and we’re always working to improve based on input like yours. If you'd like, we can help explore other options that might offer better support or provide a full refund under our 100% Money-Back Guarantee. Just send us a quick email at [email protected] with your order number (#153238), and we’ll take care of the rest. Thanks again for giving Stepprs a try! The Stepprs Team 👣

Response from StepprsJul 9, 2025

Hi Jane, Thanks for giving Stepprs a try and sharing your thoughts. We’re glad they were okay for you, though we’re sorry to hear they didn’t live up to what you were hoping for. If there’s anything specific we can do to improve your experience, we’d love to hear from you. Feel free to reach out to us anytime at [email protected]. – The Stepprs Team

Response from StepprsJul 9, 2025

Hi Maria, Thank you for your feedback. We're sorry to hear the insoles didn’t meet your expectations. Our goal is always to deliver both comfort and support, and we understand how disappointing it is when something falls short. If there’s anything we can do to help or if you’d like to explore a possible return or exchange, please reach out to us at [email protected]. We’d love the opportunity to make things right. – The Stepprs Team

Response from StepprsJul 9, 2025

Hi KW, Thank you for your honest feedback. We’re really glad to hear you liked the product, though we’re sorry it didn’t arrive in time for Father’s Day. We understand how important timing is, especially for gifts. We’re working on improving our delivery estimates to make sure surprises arrive right on schedule. If there's anything we can do to make it up to you, please feel free to email us at [email protected]. – The Stepprs Team