Fiona K.
I ordered the wrong size and I emailed…
I ordered the wrong size and I emailed them and Evelyn offered to send me the right size and no extra cost

Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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2,890 approved reviews, newest moderated first
Fiona K.
I ordered the wrong size and I emailed them and Evelyn offered to send me the right size and no extra cost
Jan Ciocoiu C.
Fast delivery and very easy transaction
D S.
Do not order! Order never sent, save your money. Contacted twice to get a refund and they respond saying insoles will be sent soon but no timescales given etc. very unprofessional, cowboy company!
Response from StepprsApr 20, 2026
Hi D Smith, We’re sorry to hear this and appreciate you taking the time to share your feedback with us. We understand your sentiment, and while this kind of experience isn’t what we want for our customers, we take your feedback seriously. We’ll be reviewing this internally to better understand where we can improve and how we can deliver a better overall experience. At Stepprs, we remain committed to providing reliable comfort and support while continuously working to improve the experience we offer. Thank you for your feedback. — Jhay
Pat
Ordered these said 4 to 6 days delivery cost £20. Had to chase them three times asking about delivery time. The app they said would track didn’t. Finally received them after 15 days. Worm them for past week and can see no difference in pain. They sell the same on Amazon for a lot less. If they did the job wouldn’t mind paying the 20 but they don’t in my opinion offer any help with plantar fasciitis as mentioned in there adds
Response from StepprsApr 21, 2026
Hi Pat, We’re sorry to hear this and appreciate you taking the time to share your feedback with us. We understand your sentiment, and while this kind of experience isn’t what we want for our customers, we take your feedback seriously. We’ll be reviewing this internally to better understand where we can improve and how we can deliver a better overall experience. At Stepprs, we remain committed to providing reliable comfort and support while continuously working to improve the experience we offer. Thank you for your feedback. — Jhay
Bob S.
Simple I bought two pair for my shoes. Wore one pair. My feet hurt worse with them in. I wanted to send back. 90 day money back guaranteed. I spent $35.00 expected $35.00 back but they did a bait and switched only offered me 40% back or just keep them and give them away. The are crooks selling a dream and when the dream doesn't come to fruition they keep your money. Someone should look into to them. If this happens to me how many more this is happening too.
ronald W.
They work so well that I ordered more
Jess H.
My order never came and customer service hasn't even bothered replying to my emails for 2 months. Absolute rip off, very disappointed!
Chris D.
Evelyn resolved my problem quickly and professionally a very relaxed experience