SteloReviews of stelo.com

I've used about 7 Stelo CGM sensors, and my experience has been far from satisfactory. The product is very unstable—almost every sensor has its issues. For instance, I'm constantly faced with the "Brief Sensor Error" message, and the readings are consistently abnormal. They either show values that are far too low or too high compared to my actual blood glucose levels, making it impossible to trust the device. Out of all the sensors I've tried, only one managed to give somewhat accurate readings throughout the full 15-day session; however, that was the sole exception rather than the rule. Several sensors ended their sessions prematurely for inexplicable reasons, which only added to the frustration. Adding insult to injury, the protective plastic patch that comes with the sensor is completely useless and of very low quality—it does nothing to protect the sensor effectively. Additionally, the customer support process is equally disappointing. Their response times are slow, and the resupply of sensors takes far too long, which is unacceptable when you're relying on consistent monitoring. Overall, I was not expecting this from a product that is supposed to help me manage my health. I hope the company addresses these issues soon.

I used the Stelo devise for 90 days with wide variable result from each devise. I was expecting good improvement in my A1c since I kept my blood sugar in range most of the time according to the app. My blood test at the doctors office showed no improvement after the 90 day period. Stelo in faulty and inaccurate.

I bought to test the product to see if was worth it. Product was to last 14-15 days, it lasted 7! Tried to contact customer service to tell them of their faulty product, no help at all. They wanted me to jump through hoops to file a complaint for their product. It loses signal A LOT even when in range. Would not recommend!

First of all there is no customer service. You cannot reach a person and there is no way to ask a specific question when one of their few caned answers does not match your problem. More importantly, when I compare the results of stelo with a standard glucose meter the results do not match, sometimes they are wildly different.

Awful no customer support I needed to send this information to my nutritionist and it didn't work and you cannot get a hold of anyone to help. The website was glitchy the chatbot didn't work and the phone number goes to a vm box. Never using again.

Well ,,””it started out great,I received my first Stelo order and had the nurse install it and it performed well for the 15 day period , then thing took a change for the worse , my next monitor was installed by the nurse and it was applied to the other arm , for the 1st week it felt like a needle was in my arm and couldn’t sleep as the pain increased while laying on that side ?, the unit lasted 15 days , the next unit the nurse applied a new sensor and it bleed for2 days and the numbers didn’t seem correct and it only lasted only 13 days , the fourth sensor I applied and all was well up to the 12 day then it stopped ??? in the future I’m going to wait until this company perfects its product instead of experimenting with its customer base and the product and they can guarantee their product to perform more consistently or someone else developed a more reliable product

I am prediabetic and use the Stelo to check which foods increase my blood sugar. There doesn’t seem to be any consistency between sensors. One sensor will be accurate to 10-20 points which is what they claim to be considered accurate. The next sensor will be off 30-50 points with using the manual meter. It is very frustrating. I used the Dexcom for one month before switching to the Stelo because the Stelo is less expensive.

Dexcom should be ashamed of themselves for backing this product. It is consistently 20-40 points higher than fingerstick. Delayed alerts aren't helpful and the lack of function like calibration makes this device useless. Worst part is they don't guarantee the product so no refunds or returns. It's a complete waste of money.