Steep and CheapReviews of steepandcheap.com

THEY ARE THE BEST!!! I do not know why they'd have a low rating. If you don't know your own outdoor gear sizes...that's your fault. If you want to save money BIG TIME on TOP NOTCH and BRAND NEW EQUIPMENT... this is the place!!!!!

Steep and cheap falsely represented the product I purchased both on their website and through their chat feature with a “gear head.” After purchasing the product and discovering it was misrepresented, I was told to ship it back at my expense after already paying the initial shipping charges. I will not be shopping here again.

After reading all the negative reviews I was in doubt about ordering. I found a pair of North Face snow boots and ordered them anyway. I received the boots; on time and they are just what I had placed the order for. I AM PLEASED, so I just placed another order for 2 jackets...........we will see if I will be pleased with this order.........if so, I think I have found me a good place to shop!

Best deals ever and the shipping is very quick. They ship the same day which is very awesome!

My 14 y/o purchased a helmet that didn’t fit. We sent it back the following day and are STILL WAITING for his refund despite it being in their hands 21days. Website says 1-3 business days once received. I’ve sent two emails- a week apart, and am waiting a response. Disappointing

I read several reviews that were negative, but I decided to gamble on a pair of shoes. I placed the order on a Monday and promptly received a confirmation email. The next day I received the shipping confirmation with the tracking number. The shoes were delivered on Friday. They were the correct pair, size, and color. My experience was very positive.

Extremely bad service and false information. I placed an order and was offered 15% discount and free two day shipping due to a previous problem ordering a product. I did not get the discount and the 2 day shipping did not happen. When product arrived it was delivered to the local university bookstore NOT my address. I spend hours with company and Fed X tracking it down and then it was re-delivered to the wrong house. I returned the product and was told refund would be 2-3 days, the customer service person said he was expediting it. 18 days later and many calls still no refund even though I received an email that return was complete on October 6th (now the 19th.) Again today I am told it will be 2-5 days for refund. This company is woefully bad at their fulfillment and customer service. Their customer service people appear scripted and tell you whatever they want to get you off the phone. Try to reach someone above them, you will win the lottery before that gets accomplished.

Ordered a pair of ski pants which were never shipped. 10 days later receive a message that my “return” was complete and get a PayPal refund of the purchase price. Which would be fine if they had also refunded to $75 USD international shipping cost for an item they never sent. So it seems like a pretty blatant scam.