Karen L.
Beware
Beware - refund took awhile to receive and I never received confirmation of my store credit until I chatted with text support almost a month later! Also, store credit expires in 1 year, which they don’t tell you when you’re given the refund options. Not pleased with the return and refund process.
Response from Steep and CheapJan 20, 2026
We’re really sorry to hear about the frustration with your refund and the delay in getting confirmation of your store credit. That’s not the experience we want for our customers, and we appreciate you taking the time to share your feedback. Please give us a call at 435-201-8959 so we can take a closer look and make this right for you.



