Statue Of Liberty GuideReviews of statueoflibertyguide.com

A bit complicated getting the tickets; too much online push; nothing personable. Got the tickets online (mildly confusing), but we really didn't know what our tickets included and what not. My tix did, my sister's didn't (but they were the same price, same site). We missed out on the opportunity to go in/up the statue. My nephew was devastated. I know you receive hordes of tourists a day, but there must a way to make the experience more "humane". For example, allow the option of buying tickets on the dock or nearby, in-person.

Arrived a little bit before time of departure and was not able to receive compensation tickets for a latter time so instead it was a waste of money

Well maintained, knowledgable staff, and clean facilities.

Had pedestal tickets for 10am. Got there a little before went through security and were 5 feet from getting there. At that time they closed down the statue. Which I understand. 45 minutes later it opened and we were told to go to the end of the line which was over an hour wait. Why wouldn’t we be given priority since we were already there ? By the time the line opened at 1145 we didn’t have over an hour to wait . Never got to the pedestal very disappointing

Grat experience for the first time ever visiting New York.

The ferry was always on time and the crew were so nice and helpful. The day started rainy but that didn’t ruin our plans at all! We really had an amazing day!

The guide had poor spoken English or a very heavy accent and was difficult to understand. The tour was supposed to be 4 hours. The guide was late to the meet up so we didn’t leave until around 10:00. The instructions said to be 30 minutes early. With the ride and visit to the Statue of Liberty it came to a total of maybe an hour. Then we were shuttled onto a boat that was over full with now near enough seats to go to Ellis island. Once at Ellis Island he basically said we are on our own and that the boat leaves in 20 minutes. My husband and I went and got an ice cream. We learned more about the island from a tour guide from another company while eating our ice cream. I would not recommend this tour. Just buy a ticket at on site and use the audio tour.

This is a scam. When getting to the actual tour I found out that I actually paid double the price of a ticket. Even the military price was double. That was insane. There should be an investigation into fraud and theft. This site should be shutdown.